Insurance Coordinator

Legacy Hospice • Daphne, AL

6d • Remote

About The Position

Responsible for the patient intake process including maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.

Requirements

• Minimum of one (1) or more years experience in a healthcare setting, including billing and healthcare terminology.
• Strong communication skills, verbal and written
• Working knowledge of office equipment including fax, printer, photocopier, and voicemail.
• Strong computer skills with knowledge or Microsoft Work and Excel.
• Ability to deal tactfully with customers and the community.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana.

Nice To Haves

• Insurance knowledge and previous admission experience preferred.

Responsibilities

• Receives daily patient referral and intake calls and verifies clients funding source.
• Works with provider and funding source to obtain authorizations for service
• Works between clients, insurers, and health care providers to collect accurate information for billing.
• Complies with all state, federal, referral/intake regulatory requirements.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
• Builds and monitors community and customer perceptions of Legacy Hospice as a high-quality provider of services.
• Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.
• Maintains comprehensive working knowledge of Legacy Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
• Participates in quality assessment performance improvement teams and activities.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Legacy Hospice
• Performs daily intake audit
• Participates in continuing education courses as assigned.
• The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits

• Comprehensive training program and ongoing support from our dedicated leadership team.
• Flexible onboarding schedule tailored to your growth and comfort.
• Opportunities for professional growth and career advancement within the organization.
• Competitive compensation package
• Comprehensive benefits and insurance options tailored to your family's specific needs, including a generous company contribution.
• Short-term disability plans and life insurance for all employees.
• Generous PTO policy and multiple paid holidays off.
• Opportunities for professional growth and career advancement within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees