Insurance Coordinator
About The Position
The Dental Insurance Coordinator plays a vital role in ensuring the financial health of the practice and a smooth patient experience. This position is responsible for insurance verification, claim submission, follow-up, payment posting, and patient communication regarding benefits and financial responsibility. The ideal candidate is detail-oriented, proactive, organized, and confident communicating with both patients and insurance carriers. What Makes ProGrin Different? 4-6 weeks PTO Wellness Program- Our team members take home an average of $1,871.65 more each year by participating! Health & life insurance 401K with 4% match Paid birthday off Mentorship & growth training (we invest in YOU!) Bonus opportunities for patient & team referrals Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more! Supportive doctors who work with you, not above you
Requirements
- High school diploma or GED required; additional education in business or healthcare preferred.
- 2+ years of dental insurance coordination or dental billing experience preferred.
- Strong understanding of dental insurance terminology, EOBs, and claims processes.
- Experience verifying benefits and presenting patient estimates.
- Proficiency with dental practice management software.
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills.
Nice To Haves
- Experience with Denticon and/or Dentrix is a plus.
Responsibilities
- Verify and document patient insurance benefits prior to appointments.
- Accurately prepare and submit insurance claims in a timely manner.
- Follow up on outstanding, denied, or delayed claims.
- Post insurance payments and adjustments correctly to patient accounts.
- Assist with pre-authorizations, appeals, and coordination of benefits.
- Communicate clearly with patients regarding coverage, deductibles, and out-of-pocket costs.
- Maintain accurate and organized insurance records.
- Collaborate with front office and clinical team to ensure seamless billing processes.
- Ensure compliance with HIPAA and insurance regulations.
Benefits
- 4-6 weeks PTO
- Wellness Program- Our team members take home an average of $1,871.65 more each year by participating!
- Health & life insurance
- 401K with 4% match
- Paid birthday off
- Mentorship & growth training (we invest in YOU!)
- Bonus opportunities for patient & team referrals
- Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!
- Supportive doctors who work with you, not above you
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
