Insurance Compliance Advisor - Crop

QBE Insurance Group

10h • $61,500 - $92,500 • Remote

About The Position

The purpose of this role is to support quality standards, provide training, and conduct quality reviews in specific business units to identify areas for improvement and drive process automation initiatives.

Requirements

• Tertiary Degree or equivalent combination of education and work experience
• Skills: Analytical Thinking; Communication; Critical Thinking; Customer Value Management; Data Visualization; Detail-Oriented; Intentional collaboration; Managing performance; Problem Solving; Process Automations; Process Improvements; Quality Assurance (QA); Quality Management; Risk Management; Working Independently

Nice To Haves

• Experience in Crop Insurance marketing, underwriting, sales, claims, or compliance.

Responsibilities

• Perform quality assurance (QA) audits within the area of responsibility to align performance with corporate guidelines and regulatory requirements.
• Inform management by compiling data, reviewing metrics, and analyzing the root cause of process errors to recommend opportunities for continuous improvement.
• Build and maintain effective working relationships with management and staff to understand their needs during the assignment process.
• Evaluate compliance with Acts, policies, and procedures to ensure adherence to regulatory guidelines.
• Provide high-quality customer service and ensure delivery meets expectations.
• Lead root cause analysis (RCA) and calibration sessions with stakeholders to address issues effectively.
• Adhere to company templates and policies, building new tools following company guidelines.
• Participate in process and performance review meetings to contribute to ongoing improvement.
• Assist in reviewing the reliability and integrity of financial, operating, and management information.
• Maintain product, system, and process knowledge to support quality assurance and training outcomes.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees