Insurance Collector

OMNI FAMILY HEALTH • Bakersfield, CA

99d

About The Position

The Insurance Collector I is responsible for researching and securing payment for managed care accounts within the billing department. This role requires the utilization of billing, collecting, research, correspondence, and independent problem-solving skills to address account errors in accordance with Omni Family Health standards and timeframes. The position involves reconciling complex, multi-payment accounts as necessary.

Requirements

• High school diploma or GED.
• Minimum of one year billing and accounts receivable experience in a physician practice environment.
• Proficiency and accuracy with multiple office tools and software.
• Accurate data entry skills with the ability to input data into computer systems, compile statistics, and generate reports.
• Ability to work under pressure.
• Ability to demonstrate effective communication skills with providers and management staff.
• Ability to draft and implement collection letters.
• Proficient with excel and other Microsoft office products.
• Knowledge of payor contracts.

Responsibilities

• Perform the adjustments, refunds etc. common with billing knowledge to bring account to zero balance within established timeframes.
• Follow up on required daily accounts based on assigned practice and/or payer to reduce the A/R and maintain Omni Family Health Key performance indicators (KPI).
• Submit appeal letters on unpaid and underpaid claims applications.
• Prioritize work to minimize interruptions and increase efficiency in collections process.
• Prepare and submit weekly & monthly AR summary of activity report for all assigned practices/payers to department manager with detailed action plans and/or unresolved issues.
• Establish and maintain an efficient filing system for all Omni Family Health employed provider group and payor contracts.
• Perform retrospective audits of new self-pay accounts to update demographic information.
• Participate in accounts receivable collection campaigns as needed to meet department goals.
• Notify the contracted billing company of payor written refund requests. Services accounts where Omni Family Health has a request for patient refund. Prepares paperwork for the refund approvals.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees