Insurance Claims Specialist (Construction Defects and Property Damage)

DPR Construction•Orlando, FL

About The Position

The Insurance Claims Specialist will be responsible for assisting with the management of all aspects of complex Construction Defect and Property Damage incidents and claims for DPR (and DPR-related entities), as assigned. Reporting: Role reports to Insured Claims Manager and Insured Claims Leader Specific Duties Include: Claims & Incident Management (General): Initial triage and processing of incidents received from project teams for DPR (and DPR-related entities). Input and/or review all incidents reported in DPR’s RMIS system. Working with the incident triage group to ensure timely and appropriate review of all incidents Ensure all necessary information is compiled to properly manage claims. This includes working with the DPR teams to collect relevant documents such as the Prime contract, Subcontracts, Certificates of Insurance, Owner Policy Documents, Project Documents and Project Specific Coverage information, etc. Assess all potential risks, as well as identify all contractual risk transfer mechanisms. Analyzing potential insurance coverage for all applicable lines of coverage and report, with all appropriate documents and information, potential claims for DPR (and DPR-related entities) to the broker for any applicable program (Traditional, CCIP, OCIP). Assist with the development and training of other DPR Workgroups (and DPR-related entities) around CD/PD Best Practices. Construction Defect & Property Damage (CD/PD) Specific Claims Management: Manage all assigned claims in DPR’s RMIS system relating to Construction Defect and Property Damage matters for DPR (and DPR-related entities). This would include using all appropriate lines of coverage such as Commercial General Liability, Builder’s Risk, Property, Contractor’s Pollution Liability and Professional Liability, whether the policies are placed by DPR or our Clients. Act as a liaison between all parties involved, including but not limited to, carriers, clients, trade partners, brokers, consultants, attorneys and DPR project teams (and DPR-related entities), as it relates to claim progress, strategy, expenses, and settlements. Management of and coordination with DPR’s consultants and outside attorneys throughout the claim process. Continuously analyze claim-specific details as the claim progresses to devise key strategies in conjunction with all internal stakeholders and outside consultants. Proactive management and coordination of all phases of the DPR CD/PD Claims Workflow. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at www.dpr.com/careers. The DPR family of companies is closing the gap between design and construction with an integrated collection of products and services to build smarter, move faster and achieve strong results. Our approximately 11,000 employees share a commitment to growth, innovation and building great things—great teams, great careers and great projects that change the world. DPR is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at DPR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, physical or mental disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, medical history or genetic information, or any other status protected by the laws or regulations in the locations where we operate. DPR will not tolerate discrimination or harassment based on any of these characteristics. Read more in our EEOE Policy. If you require a reasonable accommodation to complete this application or any step in the process: In the US, call Human Resources at 650-474-1450 In Europe, email [email protected] If you are seeking information on how DPR protects applicant data, please review our Privacy Policy.

Requirements

Basic working knowledge and familiarity of: Commercial General Liability Property Insurance (Including Inland Marine and Builder’s Risk Pollution Liability Professional Liability Controlled Insurance Programs (CCIP/OCIP) RMIS Systems
Construction Industry Expertise
Strategic thinking
Strong written and oral communication skills
High level of EQ (Soft skills)
Self-Starter
Highly organized and responsive; ability to meet deadlines
Detail Oriented
Contractual risk assessment
Dispute management
Integrity
Ability to mentor and inspire others
Team player
Willingness to understand and advance the DPR Culture
Proactive Learner
5-7 years relevant construction industry and/or insurance industry experience preferred.

Nice To Haves

Previous experience in construction company Risk Management highly desired.

Responsibilities

Initial triage and processing of incidents received from project teams for DPR (and DPR-related entities).
Input and/or review all incidents reported in DPR’s RMIS system.
Working with the incident triage group to ensure timely and appropriate review of all incidents
Ensure all necessary information is compiled to properly manage claims.
Working with the DPR teams to collect relevant documents such as the Prime contract, Subcontracts, Certificates of Insurance, Owner Policy Documents, Project Documents and Project Specific Coverage information, etc.
Assess all potential risks, as well as identify all contractual risk transfer mechanisms.
Analyzing potential insurance coverage for all applicable lines of coverage and report, with all appropriate documents and information, potential claims for DPR (and DPR-related entities) to the broker for any applicable program (Traditional, CCIP, OCIP).
Assist with the development and training of other DPR Workgroups (and DPR-related entities) around CD/PD Best Practices.
Manage all assigned claims in DPR’s RMIS system relating to Construction Defect and Property Damage matters for DPR (and DPR-related entities).
Act as a liaison between all parties involved, including but not limited to, carriers, clients, trade partners, brokers, consultants, attorneys and DPR project teams (and DPR-related entities), as it relates to claim progress, strategy, expenses, and settlements.
Management of and coordination with DPR’s consultants and outside attorneys throughout the claim process.
Continuously analyze claim-specific details as the claim progresses to devise key strategies in conjunction with all internal stakeholders and outside consultants.
Proactive management and coordination of all phases of the DPR CD/PD Claims Workflow.