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As a Claims Service Specialist at GEICO's Macon, GA office, you will play a crucial role in assisting our policyholders during one of the most stressful times in their lives—after an accident. This position is designed for individuals who are motivated, solution-oriented, and empathetic to customer needs. You will undergo paid, industry-leading training that will equip you with the knowledge and skills necessary to navigate the claims process effectively. This training will be conducted 100% in-office for the first 6-9 months, after which you will transition to a hybrid work model, spending four days in the office and one day working from home each week. In your role, you will be responsible for collecting facts about accidents, investigating claim details, and gathering statements from all parties involved. Your attention to detail, patience, and support will be essential in helping our policyholders get back on the road as quickly as possible. GEICO values your growth and will provide you with opportunities to explore your abilities and learn new skills. Many associates experience a base salary increase of 10% within their first year, with top performers seeing increases of up to 15%. If you are ready to embark on a fulfilling career with one of the fastest-growing auto insurers in the United States, we encourage you to apply!