Insurance Billing Specialist

TEKsystems•Happy Valley, OR

13h•$19 - $22•Onsite

About The Position

The Medical Billing & Insurance Follow‑Up Specialist is responsible for communicating with patients, government agencies, and third‑party payers to gather, process, and record information necessary to secure accurate and timely reimbursement. This role focuses heavily on insurance follow-up, unpaid claims resolution, and appeals, while adhering to established billing procedures and productivity standards. This position works on routine assignments within defined parameters, follows established guidelines and precedents, and receives daily instructions related to work activities.

Requirements

High School Diploma or GED (required)
Epic billing experience (required)
Strong insurance billing and follow‑up experience
Ability to work within established procedures and guidelines
Strong attention to detail and organizational skills

Nice To Haves

Associate’s or Technical Degree, or an equivalent combination of education and related experience
Prior medical billing and collections experience
Hard‑working and dependable
Thoughtful, kind, and collaborative
Curious and eager to learn
Self‑starter who takes ownership of responsibilities
Mission‑driven and committed once goals and expectations are understood
Strong communicator who works well across teams

Responsibilities

Review, correct, and submit insurance claims to payers using Epic.
Communicate with patients, payers, and internal departments to obtain charge information, coding updates, and documentation needed for claims and appeals.
Review unpaid, denied, and past-due accounts and initiate appropriate collection and follow‑up actions.
Obtain and submit required information to resolve reimbursement issues.
Calculate and process write‑offs, debit adjustments, and credit adjustments as needed.
Complete billing and collection processes and prepare claims for distribution to appropriate sources.
Ensure follow‑up actions are completed and expected reimbursement outcomes are achieved.
Meet or exceed established productivity and quality performance standards.
Provide general office and administrative support as needed.
Perform other job‑related duties as assigned.