Insurance Billing/Collections Assistant II (Hybrid) - Physician Billing Service

Washington University in St. Louis • St. Louis, MO

103d • $17 - $25

About The Position

The position involves performing follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records and claims, and contacting insurance companies to expedite payments for physician services. The role requires a thorough review of patient accounts to ensure timely and accurate payment of physician charges, utilizing various systems and tools for claim submission and status inquiries. The position is primarily remote, with occasional office visits required.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• 2 years of experience in bookkeeping/accounting and/or medical collection setting.

Nice To Haves

• Collections strategies.
• Communication skills.
• Computer literacy.
• Confidential data handling.
• Medical terminology knowledge.
• Office equipment proficiency.
• Telephone system knowledge.

Responsibilities

• Perform insurance follow-up billing and collection duties on various financial classifications.
• Review patient accounts to verify the accuracy of information including insurance, eligibility, and invoice resolution.
• Utilize Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
• Meet Quality Assurance (QA) and efficiency standards for working invoices/accounts.
• Interact with management and staff to discuss issues.
• Perform other duties as assigned by the supervisor and/or manager.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs, and courses.
• 4 weeks of caregiver leave to bond with a new child.
• Tuition coverage for employees and their families, including dependent undergraduate-level college tuition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED