Insurance Billing/Collection Assistant II (Remote) - Department of Medicine - Business Office

Washington University in St. Louis • MO

88d • $17 - $25

About The Position

This position performs follow-up insurance billing and collection activities on a minimum of 30 claims per day; makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regard to expediting payments from various payers for physician’s services.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• 2 years of work experience in bookkeeping/accounting and/or medical collection setting.

Nice To Haves

• Collections Strategies
• Communication
• Computer Literacy
• Confidential Data Handling
• Medical Terminology
• Office Equipment
• Telephone System

Responsibilities

• Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
• Makes collection calls to insurance companies and patients to ensure timely payment of claims.
• Reviews remittance advises for rejection and accuracy of payment amounts.
• Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement.
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
• Responds to questions and requests from insurance companies.
• Supports customer service unit in answering billing and collection questions.
• Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses.
• Assists with training of co-workers.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED