About The Position

The Insurance Authorization Specialist performs insurance authorization for patients scheduled for services at ThedaCare by obtaining and validating demographic and insurance information. Works with insurance companies and/or physician offices to complete insurance authorization requirements. The position is scheduled for 40 hours per week, benefits eligible, Monday to Friday during business hours, located at 1516 S Commercial St.

Requirements

  • High School diploma or GED preferred.
  • Must be 18 years of age.

Responsibilities

  • Selects accurate medical records for patient safety.
  • Obtains and validates demographic and insurance information while working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment.
  • Utilizes quality auditing and reporting systems to ensure accounts are correct.
  • Conducts audits of accounts and ensures forms are accurately and timely completed to meet audit standards and provide statistical data to leaders.
  • Performs duties as assigned including answering the phones at other facilities.

Benefits

  • Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support.
  • Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare.
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