Insurance Authorization Specialist (49697)

Capitol Imaging Services•Katy, TX

19h•Onsite

About The Position

We are seeking an experienced and detail-oriented Insurance Authorization Specialist to join our busy imaging facility. This role is essential in ensuring timely and accurate insurance authorizations for radiology procedures, including MRI, CT, X-ray, ultrasound, and other diagnostic imaging services. The ideal candidate is fast-paced, adaptable, and thrives in a multi-tasking environment. Excellent communication and customer service skills are essential.

Requirements

Minimum 1–2 years of prior experience in insurance authorization in a radiology or imaging setting.
Strong understanding of radiology procedures and insurance requirements, including commercial, Medicare, and Medicaid plans.
Ability to work efficiently in a fast-paced, high-volume environment while maintaining accuracy and professionalism.
Excellent communication and interpersonal skills with a strong patient-service orientation.
Highly organized with the ability to prioritize and handle multiple tasks.
Comfortable learning and using EMR and scheduling software systems.

Nice To Haves

Bilingual in English and Spanish (or another language).

Responsibilities

Obtain prior authorizations for imaging procedures from insurance companies, including MRI, CT, ultrasound, X-ray, and other diagnostic exams.
Verify patient insurance eligibility, benefits, and requirements for imaging studies.
Communicate directly with insurance representatives, referring physician offices, and patients to gather necessary information.
Ensure all authorization approvals are documented accurately in the EMR and scheduling systems prior to appointments.
Monitor and follow up on pending authorizations to prevent delays or rescheduling.
Appeal denied authorizations and work collaboratively with radiologists and referring providers to obtain supporting clinical documentation.
Maintain current knowledge of insurance payer guidelines and radiology authorization protocols.
Deliver excellent customer service when assisting patients with insurance-related questions or concerns.
Coordinate with front desk, scheduling, and billing teams to support efficient patient flow and minimize disruptions.