Insurance Associate Senior - Midland

PNC•Little Rock, AR

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Insurance Associate Senior within PNC's Midland organization, you will be based within the PNC Midland footprint. As an Insurance Associate Senior in PNC Midland’s Insurance department, you will be responsible for determining compliance of commercial insurance policies on real estate loans. Typical duties include interacting with borrowers and insurance agents to obtain evidence of insurance, paying insurance premiums, insurance compliance, and working to resolve any noncompliant insurance items. Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role involves determining compliance of insurance policies on more complex real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations. The associate will work with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients. They will correspond with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies. The role also involves resolving escalated matters, in partnership with management or more senior analysts as necessary, with respect to non-compliant coverage, discrepancies, and/ or customer service issues. Effective communication with internal and external parties, including vendors, outside counsel, agencies, master/special servicers, and investors, is required. The position assists in the preparation and case write-ups of insurance waivers as appropriate and processes insurance premium disbursements, claims, and prepares as necessary for lender placement of insurance deficiencies. PNC Employees are expected to be Customer Focused and Managing Risk.

Requirements

4 year college degree or 5+ years relative experience.
Appropriate knowledge, skills, and abilities for a role.
Competencies: Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Insurance Legal and Regulatory Environment, Loan Review, Managing Multiple Priorities, Negotiating, Problem Solving, Process Management, Real Estate Property Data Analysis, Regulatory Environment - Financial Services, Risk Assessment.
Work Experience: 2+ years of relevant professional experience (with a university / college degree).
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: Bachelor's degree.
No Required Certification(s).
No Required License(s).

Responsibilities

Determining compliance of commercial insurance policies on real estate loans.
Interacting with borrowers and insurance agents to obtain evidence of insurance.
Paying insurance premiums.
Ensuring insurance compliance.
Working to resolve any noncompliant insurance items.
Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage.
Determines compliance of insurance policies on more complex real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations.
Works with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients.
Corresponds with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies.
Resolves escalated matters, in partnership with management or more senior analysts as necessary, with respect to non-compliant coverage, discrepancies, and/ or customer service issues.
Communicates effectively with internal and external parties, which may also include vendors, outside counsel, agencies, master/special servicers, and investors.
Assists in the preparation and case write-ups of insurance waivers as appropriate.
Processes insurance premium disbursements, claims, and prepares as necessary for lender placement of insurance deficiencies.

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service.