Insurance & Annuities Product Director

First Command Financial Services • Fort Worth, TX

133d

About The Position

The Insurance & Annuities Product Manager will own the product strategy, development, management and delivery for all life, long term care & disability insurance products in addition to all annuities offered by First Command. Through the development of a product and service suite that starts with client segment personas and Client experience (CX) data, the insurance and annuity product lifecycles will enable First Command to leverage business partners for product innovation and delivery. By leveraging industry and company knowledge, market trends, product and strategic partner ecosystems, the Insurance and Annuities Product Manager will serve as a comprehensive resource for financial advisors, and service associates leveraging these products to help our clients establish and implement their financial plan.

Requirements

• Undergraduate degree in business, finance, economics or another related field required.
• At least 15 years in the financial services industry with experience in wealth management, complex financial planning, as well as deployment of new products and services.
• Demonstrated knowledge with Firelight, Ipipeline, FIDx, FIG or other leading insurance and annuity platforms and capabilities offered by broker-dealers and registered investment advisers.
• Experience with other financial products including brokerage, advisory and managed investments, stocks, mutual funds, bonds, ETFs, and related services is preferred.
• Exemplary communication skills, both verbal and written, and a demonstrated ability to present material to both technical and non-technical audiences (e.g., clients, Advisors, staff).
• Proven ability to think creatively and strategically as it relates to insurance products and services in order to assess and meet client needs and profitability goals.
• A Self-Starter/Team Player Attitude: You are excited by a fast-paced environment and the accountability that comes with owning important products and projects.
• Comfortable with ambiguity in an evolving role in a growing organization. Ability to multi-task, change direction and prioritize is a must.
• Strategic thinking and critical reasoning skills.
• Ability to develop strong relationships across all levels of First Command and with business partner representatives.

Nice To Haves

• MBA or Masters Degree preferred.
• Experience developing product sales and service delivery training preferred.
• Advanced professional qualifications preferred (CFA, CIMA, CFP, CLU, etc.).
• Series 7, 63 or 65; Series 24 or willingness to obtain within 6 months of hire.
• Life and Health License required or willingness to obtain within 6 months of hire.

Responsibilities

• Leads the development and deployment of fixed, indexed, and variable annuity product offerings in alignment with the company's financial coaching philosophy.
• Leads the development and deployment of whole, indexed universal, guaranteed universal and variable universal life insurance product offerings.
• Leads the development and deployment of long-term care and disability insurance product offerings.
• Identifies gaps and recommends new solutions and services to add to the First Command product portfolio that enables client achievement of financial goals and Advisors to better serve clients.
• Serves as the subject matter expert for our insurance and annuity products, services, and best practices.
• Provides day-to-day service, support, and reporting on all insurance and annuity products and services.
• Analyzes and monitors the industry, competitors, and advisor platform trends to continually improve First Command's product offerings.
• Works with carriers and insurance marketing organizations for product procurement, support, and sales.
• Assists in negotiating pricing with product partners.
• Collaborates with internal stakeholders to support the product, including marketing, sales, legal, compliance, training, operations, etc.
• Engages with outside consultants, legal counsel, industry resources etc., to ensure alignment with best practices.
• Proactively engages the CX and UX research teams for feedback data from First Command clients and other groups regarding satisfaction and experience with products (where possible).
• Maintains strong knowledge of client and persona journeys across products and product experiences while owning a horizontal, enterprise view.
• Remains knowledgeable on industry, regulatory, competitive, and partner trends translating insights, risks, and opportunities for the company through proactive reporting and communications.
• Attends industry product events as needed for best practice and innovation trends in product markets.

What This Job Offers

• Industry: Administrative and Support Services
• Number of Employees: 501-1,000 employees