Insurance and Referral Coordinator

Ryther•Seattle, WA

About The Position

Insurance and Referral Coordinator Are you looking to put your organizational skills and customer service orientation to work for a company you can be proud to represent? Ryther is a recognized leader in behavioral health services for children and their families facing complex challenges. We are seeking an Intake Coordinator to join our team of dedicated and motivated professionals. Successful candidates will have excellent organizational skills, attention to detail, and the highest quality of professionalism and reliability. As the Insurance and Referral Coordinator you will field all incoming referrals through the website and phone calls, providing customers with emotional and crisis support when needed and screening all service requests. You will provide an initial assessment of client’s likely needs and the agency’s ability to provide appropriate services in a timely manner; maintaining a working knowledge of regional resources to provide to customers when Ryther is assessed as being unable to provide appropriate services. This position collects necessary information, verifies insurance coverage, and schedules clients for intake and ongoing appointments. If you like problem solving, work well on a team, and have previous administrative or medical office experience, we'd love to hear from you. Bachelor’s degree is preferred; relevant experience may be substituted. You'll have the following benefits: Medical/Dental Benefits (Premium covered up to 94% by Ryther, depending on plan , and we pay $5000.00 towards your deductible and out of pocket max) 15 Days Paid Vacation (which increases to 17 after your second year, and by 1 each year after that) 10 Sick Days (Vacation and Sick time rollover) 9 Paid Holidays, and 1 Floating Holiday Free Medical Telehealth Appointments for you and anyone in your household (General Medical, Dermatology, Mental Health, Neck and Back Care, Nutrition, etc.) Employee Assistance Program for you and your family through WorkLife 40% Off Aflac Supplemental Insurances (Free Aflac Identity Theft Protection) 403b Tax Deferred Retirement Plan Life Insurance ($50,000.00) Ryther is a registered 501c(3) which qualifies for the federal Student Loan Forgiveness program Monthly bonus based on number of scheduled referrals What We Value: Commitment to Ryther’s mission, vision, and values . Respec t for diverse lifestyles, cultures, and abilities. Team-oriented mindset with strong self-management skills. Adaptability and a proactive approach to change and servant leadership . Ryther seeks to create a work environment that reflects the diverse community that it serves. People of color, LGBTQIA2s+, persons with disabilities, and multi-lingual individuals encouraged to apply. Our diversity is our strength! For a full job description, please see our website www.ryther.org.

Requirements

Excellent organizational skills
Attention to detail
Highest quality of professionalism and reliability
Like problem solving
Work well on a team
Previous administrative or medical office experience

Nice To Haves

Bachelor’s degree

Responsibilities

Field all incoming referrals through the website and phone calls
Provide customers with emotional and crisis support when needed and screening all service requests
Provide an initial assessment of client’s likely needs and the agency’s ability to provide appropriate services in a timely manner
Maintain a working knowledge of regional resources to provide to customers when Ryther is assessed as being unable to provide appropriate services
Collect necessary information
Verify insurance coverage
Schedule clients for intake and ongoing appointments

Benefits

Medical/Dental Benefits (Premium covered up to 94% by Ryther, depending on plan , and we pay $5000.00 towards your deductible and out of pocket max)
15 Days Paid Vacation (which increases to 17 after your second year, and by 1 each year after that)
10 Sick Days (Vacation and Sick time rollover)
9 Paid Holidays, and 1 Floating Holiday
Free Medical Telehealth Appointments for you and anyone in your household (General Medical, Dermatology, Mental Health, Neck and Back Care, Nutrition, etc.)
Employee Assistance Program for you and your family through WorkLife
40% Off Aflac Supplemental Insurances (Free Aflac Identity Theft Protection)
403b Tax Deferred Retirement Plan
Life Insurance ($50,000.00)
Ryther is a registered 501c(3) which qualifies for the federal Student Loan Forgiveness program
Monthly bonus based on number of scheduled referrals