Insurance Account Representative

Asbury Automotive•Draper, UT

4d•Onsite

About The Position

Totla Care Auto is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Requirements

High school diploma or the equivalent
Ability to read and comprehend instructions and information
Excellent communication skills
Detailed oriented
Ability to use office equipment and computers
Relies on experience and judgement to plan and accomplish goals
A certain degree of creativity and latitude is required
Effective time management and ability to multi-task
5 years of experience in the field or in related area

Responsibilities

Answer inbound calls quickly and efficiently
Answer and assist dealerships and customers in a friendly and courteous manner
Communicate with appropriate personnel regarding any customer issue to ensure customer satisfaction
Process lender and customer cancellations in a timely manner.
Send Supplies to dealerships as requested
Gathers information to aid customer in transferring their contract to a new owner
Provide 3rd party quotes to dealerships as requested
Process inbound mail
Assists Senior Account Representatives
Performs other tasks assigned by supervisor

Benefits

Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member’s eligible
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities