Insurance Account Manager - Personal Lines at The Derek Stein Agency

People Solutions CenterCommerce, MI
19d$55,000 - $60,000

About The Position

The Derek Stein Agency in Wolverine Lake, MI is seeking an Insurance Account Manager - Personal Lines to support our growing Personal Lines department. We’re a leading brokerage known for exceptional service, tailored solutions, and forward-thinking risk management. As an Insurance Account Manager, you’ll manage both new and existing personal lines accounts, partner closely with our sales team, and ensure seamless day-to-day administration of client insurance programs. We offer a competitive salary and a generous vacation package.

Requirements

  • A minimum of 3 years’ experience in an agency setting and proven personal lines experience with a focus on account management or underwriting.
  • Experience with carrier quotation platforms and related agency/broker submission forms.
  • Strong understanding of insurance products and services.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to multitask, meet deadlines, and pay attention to detail.
  • State of Michigan Property/Casualty Insurance License required
  • Proficiency in using multiple computer software programs.

Nice To Haves

  • Life/Health license is a plus.

Responsibilities

  • Manage and service client accounts, including processing policy changes, handling payments, and answering billing inquiries.
  • Good comprehension of personal lines insurance plans, including, auto, home owners, renters etc.
  • Assist in acquiring new clients and retaining existing ones through excellent service and proactive communication.
  • Build and maintain strong relationships with clients, assessing their insurance needs and offering tailored solutions.
  • Quote and rate insurance policies accurately and efficiently.

Benefits

  • Salary $55,000 to $60,000 (based on experience)
  • Healthcare insurance 100% paid for employee (Medical, Dental, Vision) including Life insurance
  • Bonus and commission opportunities
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