Instrument Technician I

The Jackson Laboratory • Farmington, CT

10d • $22 - $32

About The Position

The Equipment Repair Service (ERS) Instrument Technician 1 performs preventative maintenance, diagnoses equipment issues, and completes basic repairs on scientific instruments in shared facilities, scientific services, and labs. Daily tasks are assigned by supervisors or lead technicians, often requiring collaboration with other ERS or SIS personnel. Key Responsibilities & Essential Functions • Basic troubleshooting, repair, routine preventative maintenance actions, and calibrations. Occasionally contacting equipment manufacturers, equipment and component distributors, or 3rd party service to gather information required for repairs. Testing equipment post-repair to ensure • Performing administrative tasks such as updating equipment inventory databases including PM and repair histories, repair cost, warranty and service contact info. • Communicating frequently and in detail with colleagues, customers, and supervisor. • May be tasked to work with the Fabrication Service team on custom fabrication projects. • Accountable for monitoring freezer farms, shared equipment rooms/spaces, and associated equipment. Provides support and basic training to equipment users to ensure the safe and appropriate use of equipment. Completes room safety checks (monitoring for and removal of mold growth in shared cold storage), and chemical storage and labeling management. Evaluates and stocks supplies for users and assesses equipment functionality 3 to 5 days. Maintains equipment usage logbooks, web-based reservation system, and disposes of trash as necessary. Other duties as requested by management, to ensure business and customer needs are met. Maintains and updates associated documentation (MSDS, user guides, signage, etc.). • Equipment Relocations, Decommissioning and Redeployment: Following JAX policies, coordinates with the various groups necessary to safely transfer or dispose of equipment, especially during the lab closure process, when a PI leaves JAX. When situations arise where used scientific equipment becomes available for redeployment, this role will help coordinate the transfer of the equipment.

Requirements

• A general understanding of electrical circuitry, a basic understanding of electronics, and/or an understanding of mechanical systems; usually attained through vocational or trade school or Associates Degree and 0 to 1 years of relevant experience in research lab environment
• A good understanding of laboratory equipment operations and troubleshooting.
• Established proficiency in troubleshooting and problem solving.
• Established understanding of good safety practices and a demonstrated history of safe conduct.
• Effective interpersonal skills with good “customer service” attitude for interactions with clients. Good written and verbal communication skills for reporting of information to The Jackson Lab community.
• Incumbent must be comfortable interacting with a wide range of users and service providers and must be comfortable working in and effective contributing to a team operational environment.
• Proficiency in using computers (both Mac and PC) and various software packages, e.g. Word, Excel, Data Management Systems, CAD, etc is required.
• Possesses good reasoning and problem-solving skills. Must have the ability for perform physical tasks on a regular basis, including manipulating heavy or bulky scientific equipment.
• IT1 may occasionally need to travel to other campuses for training and interactions with Scientific Services staff.
• IT1 will often be required to lift up to 50 lbs.

Responsibilities

• Basic troubleshooting, repair, routine preventative maintenance actions, and calibrations. Occasionally contacting equipment manufacturers, equipment and component distributors, or 3rd party service to gather information required for repairs. Testing equipment post-repair to ensure
• Performing administrative tasks such as updating equipment inventory databases including PM and repair histories, repair cost, warranty and service contact info.
• Communicating frequently and in detail with colleagues, customers, and supervisor.
• May be tasked to work with the Fabrication Service team on custom fabrication projects.
• Accountable for monitoring freezer farms, shared equipment rooms/spaces, and associated equipment. Provides support and basic training to equipment users to ensure the safe and appropriate use of equipment. Completes room safety checks (monitoring for and removal of mold growth in shared cold storage), and chemical storage and labeling management. Evaluates and stocks supplies for users and assesses equipment functionality 3 to 5 days. Maintains equipment usage logbooks, web-based reservation system, and disposes of trash as necessary. Other duties as requested by management, to ensure business and customer needs are met. Maintains and updates associated documentation (MSDS, user guides, signage, etc.).
• Equipment Relocations, Decommissioning and Redeployment: Following JAX policies, coordinates with the various groups necessary to safely transfer or dispose of equipment, especially during the lab closure process, when a PI leaves JAX. When situations arise where used scientific equipment becomes available for redeployment, this role will help coordinate the transfer of the equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED