Instrument Installation Specialist (Laboratory Diagnostic Systems - Automation)

Siemens Healthineers

7d•Remote

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Job Location: Eastern U.S. Near a major airport. Remote. The Instrument Installation Specialist is a critical member of our national installation team; this is a field-based, customer-facing role that primarily installs Siemens Diagnostic equipment at our customer sites. Our Specialist represent the "Face of Siemens" to the customer. The Instrument Installation Specialist reports to the Regional Implementation Manager (RIM). Candidate should live near a major airport. Additional travel may be required outside of assigned territory. Company vehicle is provided, also for private use. Service Area – Remote (up to 90% travel) Shift Requirements after onboarding/training for this role: M-F, 8:00 AM – 5:00 PM This is a role well suited to an ambitious professional, looking for the next step in their career. As a Instrument Installation Specialist, you will be responsible for: Installs Atellica, CI1900, Aptio, Flex Lab X, HT, and automation reconfigurations at install site, by performing Start-up and calibration of systems within a planned project timeline. Supports break/fixes during the entire project cycle, communicates, escalates technical issues and delays to keep installation projects on schedule; assures quality; schedule, budget and customer satisfaction during project implementation phases. Evaluates site layout and installation quality of our mechanical install vendors, start-up in accordance with factory instructions and specifications; troubleshoot technical problems and repair out of box failures errors; orders missing or damaged parts; provide feedback to vendors, factory, project management and planning. Uses the tools provided to document the predefined installation tasks. Provide expert level mentoring support to field service organization.

Requirements

Technical training or degree, associates or higher; minimum of 2-3 years of experience with Atellica/CI1900 system, Automation, installation, or service
Basic Understanding of facilities and electrical requirements
Ability to travel overnight 90% of the time
May require weekend work. End of the Quarter work requires “All-Hands-On-Deck” attitude to achieve business goals.
Expert level troubleshooting skills and capable of evaluating room layout and site planning.
Must be able to effectively set up and connect hospital networks to Siemens remote diagnostics.
Must be organized, self-sufficient and capable of working with little or no supervision.
Individual must possess a valid Driver's license in good standing
Proficiency in Microsoft Office.
Excellent verbal and written communication skills
Performs complex equipment installation, investigative tests, and repairs.
Performs ATP, Calibrations, and Precision on Diagnostic products
Maintains tools & parts inventory, schedules maintenance on tools, test equipment, etc., and completes documents required of all installations.
Performs complex service or systems calls and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution.
Performs assessment of complex product/equipment performance based on field support data and recommends modifications or improvements.
Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area.
2-3 Years of successful experience in area of responsibility and successful demonstration of Key

Responsibilities

Installs Atellica, CI1900, Aptio, Flex Lab X, HT, and automation reconfigurations at install site, by performing Start-up and calibration of systems within a planned project timeline.
Supports break/fixes during the entire project cycle, communicates, escalates technical issues and delays to keep installation projects on schedule; assures quality; schedule, budget and customer satisfaction during project implementation phases.
Evaluates site layout and installation quality of our mechanical install vendors, start-up in accordance with factory instructions and specifications; troubleshoot technical problems and repair out of box failures errors; orders missing or damaged parts; provide feedback to vendors, factory, project management and planning.
Uses the tools provided to document the predefined installation tasks.
Provide expert level mentoring support to field service organization.