Instructor

The Centers•Cleveland, OH

47d

About The Position

Bring hope to our community as we open Cuyahoga County’s first 24/7 Behavioral Health Urgent Care & Crisis Stabilization Center in September 2026! Our new center will provide a compassionate alternative to emergency rooms, jail, or homelessness for individuals experiencing a behavioral health crisis. The facility includes: 40-chair Psychiatric Emergency Department 16-bed Voluntary Crisis Stabilization Unit Integrated Withdrawal Management Program A welcoming walk-in environment for symptom stabilization and rapid connection to community resources We are building a dynamic workforce to support this first-of-its-kind model—and we invite passionate, judgment-free instructors to join us. Position Overview We are seeking two (2) Instructors to deliver training, workshops, and certification pathways for Peer Support Specialists who will serve in our crisis care setting. Instructors will design and deliver engaging adult-learning experiences, provide ongoing coaching to trainees, and help strengthen our behavioral health crisis workforce. This is a hands-on training role ideal for an experienced facilitator passionate about recovery-oriented care, adult education, and supporting staff development. One of the two roles requires fluency in both English and Spanish for current and future programming.

Requirements

Certified Connecticut Community for Addiction Recovery (CCAR) Facilitator
Minimum 1 year direct patient interaction (behavioral health, healthcare, recovery, peer support, or related)
High school diploma or equivalent AND at least 5 years workforce experience
Minimum 2 years instructional experience (training, teaching, facilitation, adult learning)
Proficiency with Microsoft Office, online platforms, databases, and virtual training tools
Strong communication, presentation, and engagement skills
Ability to work in a fast-paced behavioral health crisis environment
Ability to travel between sites and attend occasional evening/weekend sessions
One Instructor position must be fully bilingual in Spanish (spoken & written) for current/future programming.

Nice To Haves

Bachelor’s degree in Education, Adult Learning & Development, Behavioral Health, or related field
Experience delivering instruction to adult learners
Epic experience (plus)

Responsibilities

Facilitate CCAR trainings, workshops, and certification programs
Lead professional development for crisis center staff and Peer Support Specialists
Deliver high-quality instruction using adult learning principles
Support new employee onboarding and skill development
Provide coaching, feedback, and mentorship to trainees
Organize Instructor activities to meet program goals
Develop training materials, schedules, and evaluation tools
Track training participation, certifications, and competency progress
Collaborate closely with clinical teams, workforce development, and leadership
Utilize electronic platforms and virtual learning tools for instruction
Travel to other facilities for meetings and training sessions as needed
Work flexible hours to meet training and program needs