Instructor, Technical - Center for Learning

Sysmex America•Vernon Hills, IL

11d•$70,000 - $115,500

About The Position

Overview Find a Better Way... ...to use your skills and experience. This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way. ...to improve the lives of others. Headquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory. ...to build a promising future. Responsibilities We currently have a great opportunity available for a Technical Training Instructor. The Technical Training Instructor is responsible for the facilitation of instruction for Field Service Engineers, Field Service Technicians, and Biomedical Technicians utilizing a variety of teaching modalities including instructor-led and virtual classrooms. The instructor will function as a focal subject matter expert on the delivery and implementation of technical and product knowledge within the Center for Learning.

Requirements

Bachelor’s degree or 3-5 years required experience in servicing Sysmex instrumentation with demonstrated knowledge of clinical laboratory industry, which may include experience in the Armed Forces.
Demonstrate a strong technical acumen in operations, hydraulics, pneumatics, electronics, computers, and networking desired
Fluent in English required.
Proficient in Microsoft Windows and Office Suite products required.
Strong verbal and written communication skills required.
Excellent interpersonal and moderating abilities within both a classroom and virtual setting required.
Proficient in conveying complex information clearly, concisely, and effectively.
Skilled in presenting ideas and collaborating within the Center For Learning is desired.
Adept at active listening and engaging in constructive dialogue with learners and students is desired

Nice To Haves

Hematology, Hemostasis, Urinalysis, and Flow Lab experience a plus
Electronics and/or laboratory science background a plus.
Adult education and/or professional learning and development experience preferred.
Background in technical training a plus.
Experience preferred with virtual and on-camera experience a plus.
Proficient in Laboratory and IVD Technical Language is a plus.
Experience using online content delivery systems preferred.

Responsibilities

Responsible for the evaluation, facilitation, and implementation of approved technical training (including onsite training and virtual classes on existing and new product lines for the Field Service and BMETs).
Manage the classroom environment, maintain a professional atmosphere and set appropriate expectations for each class while maintaining classroom readiness and adhering to safety guidelines.
Manage department assets (i.e. part management, instruments, and reagents) and prepare analyzers for all classes supporting CCARE and BMET training needs.
Collaborate with the Consultant, Training Development to evaluate, recommend, and implement educational instructional tools, job aids, video tutorials, and e-Learning modules for course training assignments.
Maintain a degree of knowledge on associated product platforms and demonstrate excellent troubleshooting and technical skills.
Effectively understand Sysmex product lines and initiatives, participate with Sysmex teams as needed, seeking knowledge from different key functional areas, and then facilitate the sharing of that knowledge with associates, ensuring everyone is informed and trained within the CFL instrument training program.
Incorporate the use of approved Sysmex training materials, service support tools and training activities into applicable classes and training course assignments.
Interact with internal Sysmex departments, such as Field Support, Marketing and Senior Management.
Service and maintain Center for Learning instruments and analyzers onsite at the Vernon Hills Campus.
Other duties as assigned