Siemens Healthineers-posted 3 months ago
$127,800 - $191,700/Yr
Full-time • Mid Level
5,001-10,000 employees

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Provides clinical training and support to customers, as a subject matter expert in physics, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs. Summary: Conduct product training for customers and employees, both on-site or remote, in particular training for complex situations involving multiple products. Lead classroom lectures and laboratory sessions to ensure customers are trained to operate Varian equipment according to safety guidelines with the highest level of satisfaction Prepare lesson plans based on engineering documentation, field service requirements, and software documentation to address customers’ specific implementation questions Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides. Collaborate with customers as well as the sales, product marketing, and technical support departments to ensure course material reflects current product features, and address customer inquiries including testing scenarios using Varian products. Work with cross-functional teams as necessary to support and enable best services and optimize customer relations.

  • Conduct product training for customers and employees, both on-site or remote.
  • Lead classroom lectures and laboratory sessions to ensure customers are trained to operate Varian equipment according to safety guidelines.
  • Prepare lesson plans based on engineering documentation, field service requirements, and software documentation.
  • Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides.
  • Collaborate with customers as well as the sales, product marketing, and technical support departments.
  • Address customer inquiries including testing scenarios using Varian products.
  • Work with cross-functional teams to support and enable best services and optimize customer relations.
  • BS/BA in related discipline or equivalent combination of education and experience.
  • Board Certification preferred, but not required.
  • Minimum of 2 years of Radiation Oncology Clinical Experience.
  • Excellent interpersonal communication and self-management skills.
  • Desirable experience in Eclipse, TrueBeam, Halcyon, Ethos.
  • Fluency in English, written and spoken; Spanish language skills desirable.
  • Willing to work normal and non-normal hours as required, to support customers.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Long-term and short-term disability insurance
  • Paid parking/public transportation
  • Paid time off
  • Paid sick and safe time
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