Instructional Technology Specialist II

University of Louisville • Louisville, KY

2d • $52,993 - $79,540

About The Position

The Instructional Design and Technology Specialist II – Course Support will maintain quality online courses by providing course enhancements in RISE, faculty consultations, and just-in-time technical support. This individual will assist faculty with updating instructional materials, accessible documents, videos, and/or other resources for courses in an Learning Management System. The ideal candidate will have a strong background in technology, use RISE or other tools expertly, and have a solid understanding of online pedagogy. This is a grant position funded until 9/7/2027.

Requirements

• Bachelor's degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience.

Nice To Haves

• Experience working with faculty and instructional designers in an online learning context
• Strong organization skills and attention to detail
• Demonstrated excellence in communication and interpersonal skills is desired
• Experience working in a learning management system (LMS)
• Proactive – anticipates and plans for potential problems before they arise
• Flexible – ability to change directions as needed for the good of the department or organization
• Service excellence – responsive, informs constituents of process, pleasant to work with, educates, and provides timely, accurate information
• Organized – manages time effectively, keeps tasks appropriately prioritized
• Critical thinking – ability to think through issues and identify appropriate options
• Strong work ethic - motivated, diligent, industrious, and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency
• Interpersonal communication – can build effective, strong working relationships with employees, colleagues, management, and vendors through trust, communication, and credibility
• Teamwork – ability to work with others, serve others, help others, lead others, mentor others, and take directions from others in the interest of moving process and programs forward to the desired outcome
• Project management – organized, task oriented, ability to delegate and follow up

Responsibilities

• Enhance/update/create courses using RISE.
• Meet key performance indicators associated with faculty support services and meet deadlines for updated module releases.
• Maintain course content created by the previous Instructional Designer with proper versioning.
• Execute a variety of technical functions to assist in the training and support of the online modules.
• Assist with special projects/initiatives, including those related to quality assurance reviews, online instructional design

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level