Instructional Support Technician (Computers)

CHESS•Albuquerque, NM

2d•$16

About The Position

An Instructional Support Technician provides technical support and assistance to educators and students in educational institutions. You will assist in the setup and maintenance of instructional technology, troubleshoots technical issues, and provides training and guidance on the use of educational tools and software. Instructional Support Technicians help develop and implement instructional materials and resources.

Requirements

High school diploma or GED
Successful completion of thirty (30) hours of postsecondary course work
AND A minimum of nine (9) hours in the specific discipline; content courses must be completed with a grade of B or better

Nice To Haves

Experience working in an academic environment
Experience with Windows, Mac, and Virtual Desktop systems
Experience with Microsoft Office
Experience tutoring at a college level
Experience maintaining and troubleshooting computer lab equipment

Responsibilities

Hire, manage, and schedule work/study students.
Enforce safety protocols and maintain cleanliness in laboratories.
Manage advanced equipment for experiments.
Manage inventory, including ordering, cataloging, and storing tools and equipment.
Manage lab budgets, including research and procurement proposals.
Ensure availability of materials for instructors and support demonstrations.
Guide students in safe equipment usage and troubleshoot equipment issues.
Assist instructors in evaluations, conduct lab tours, and ensure safety compliance.
Oversee hiring, management, and scheduling of work/study students.
Stay updated on industry trends and technological advancements.
Provide technical support for computers, software, and related equipment.
Support students in reviewing course material and problem-solving.
Foster a supportive and cordial learning environment.
Performs other related duties as assigned.