Instructional Support Assistant - Anatomic Pathology Support
About The Position
A Instructional Support Assistant in Anatomic Pathology plays a vital role in providing essential organization and support for the department. The incumbent may perform diverse tasks to keep the pathology office running smoothly, including data management, communication, administrative support, documentation, and ensuring proper handling/tracking of incoming and outgoing pathology material. Duties of an Instructional Support Assistant may include the following but are not limited to: Manage requests for second opinions as it pertains to anatomic pathology. Process material movement: Record all material flows maintaining a detailed audit trail. Referral testing: Utilize multiple reference laboratories for ancillary tests. Transcription: Enter test findings into the Anatomic Pathology Laboratory Information System (LIS), maintain databases, and update records within the LIS. Transcription: Compose high-quality professional email correspondence. Registration: receive and process consult materials from external institutions, as well as internal specimen (cytology / autopsy). Calendar management: Schedule patient (FNA) appointments and manage Anatomic Pathology conference room. Communication: Handle high volume phone calls and respond to inquiries from hospital staff, physicians, external vendors, and patients. Generate accession logs throughout the day and prepare corresponding case folders for specimens received. Distribute and process daily mail. Purge material with meticulous care for conversion to digital files. Read and adhere to hospital/departmental policies
Requirements
- Associate Degree.
- Knowledge of medical terminology.
- Customer service experience.
- Excellent verbal communication skills.
- Intermediate proficiency with Microsoft 365, including Outlook for scheduling and email management, Word for creating and editing documents, and Excel for basic data tracking.
- Proficient in fast and accurate data entry, and proofreading/editing skills.
- Personable and professional demeanor.
- Must be able to lift 20lbs.
Nice To Haves
- Bachelor's Degree.
- Customer service experience in a Healthcare setting.
Responsibilities
- Manage requests for second opinions as it pertains to anatomic pathology.
- Process material movement: Record all material flows maintaining a detailed audit trail.
- Referral testing: Utilize multiple reference laboratories for ancillary tests.
- Transcription: Enter test findings into the Anatomic Pathology Laboratory Information System (LIS), maintain databases, and update records within the LIS.
- Transcription: Compose high-quality professional email correspondence.
- Registration: receive and process consult materials from external institutions, as well as internal specimen (cytology / autopsy).
- Calendar management: Schedule patient (FNA) appointments and manage Anatomic Pathology conference room.
- Communication: Handle high volume phone calls and respond to inquiries from hospital staff, physicians, external vendors, and patients.
- Generate accession logs throughout the day and prepare corresponding case folders for specimens received.
- Distribute and process daily mail.
- Purge material with meticulous care for conversion to digital files.
- Read and adhere to hospital/departmental policies
Benefits
- Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Education Level
Associate degree
