Instructional Designer - CONTRACT (Hybrid - In Office 10 days/Month)

National Guardian Life Insurance Company•Madison, WI

6d•Hybrid

About The Position

We are adding an Instructional Designer to our team! This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs. Who We Are: Since 1909, NGL Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialized in a suite of innovative insurance products for life’s journey. We are committed to delivering on our promises across generations with collaboration and compassion. NGL Insurance Company (NGL) Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over 100 years of experience, our passion is to serve people. Learn more by clicking here or visiting https://www.youtube.com/watch?v=JlB7J8740hU . A Day in the Life: The Instructional Designer plays a critical role in supporting the Learning & Development Program Lead and the broader transformation program by designing and developing engaging learning experiences grounded in the ADDIE model. The position translates complex processes and system changes into clear, accessible training materials that help internal staff and external stakeholders adopt new tools and workflows with confidence. This position collaborates with subject matter experts, project teams, and the Learning & Development Program Lead to create eLearning modules, job aids, and instructor led content. In addition, the Instructional Designer ensures materials are tailored to diverse audiences, applies adult learning principles and continuously refines content based on feedback and performance outcomes. This role is hands-on in content creation and central to shaping how learners experience the transformation journey.

Requirements

In-depth understanding of instructional design models and learning theories
Strong skills in eLearning development tools (Articulate, Captivate, etc.) and LMS platforms
Ability to simplify complex information into clear, engaging learning experiences
Collaborative mindset with strong attention to detail
Clear and effective curriculum-planning and development skills
Excellent project management and stakeholder engagement skills
Excellent verbal, written and interpersonal communication skills
Minimum: Bachelor's degree in Instructional Design, Education, Organizational Development, or related field required
A minimum of three years of experience in instructional design, preferably supporting large-scale system implementations required.

Nice To Haves

Experience with OIPA (Oracle Insurance Policy Administration) or similar policy administration platforms is strongly preferred

Responsibilities

Content Development Design and develop training materials including e-learning modules, job aids, quick reference guides, and instructor led content.
Apply instructional design best practices and adult learning principles to ensure effectiveness.
Tailor content for diverse audiences (internal staff, external agents, partners).
Collaborate with the Learning & Development Program Lead to align content with overall training strategy.
Delivery Support Partner with the Learning & Development Program Lead to prepare facilitators and support training delivery.
Ensure materials are optimized for both virtual and in-person sessions.
Maintain consistency across training artifacts and platforms.
Collaboration & Stakeholder Engagement Work closely with subject matter experts to translate technical and process knowledge into learner¬friendly content.
Coordinate with project teams to ensure training materials reflect current system functionality and business processes.
Incorporate feedback from learners, facilitators, and stakeholders into content updates.
Support the business and SMEs as they transition from longstanding, department-specific training practices to more consistent, modern approaches, gradually introducing new practices.
Collaborate with Human Resources for internal training needs and LMS support.
Measurement & Continuous Improvement Support evaluation of training effectiveness through surveys, assessments, and learner feedback.
Recommend improvements to content design and delivery methods.
Contribute to reporting on readiness and adoption of metrics.