Google Chromebook - Instructional Designer & Training Specialist

2020 Companies•Dallas, TX

5d•Remote

About The Position

2020 Companies is seeking an immediate full-time Instructional Design and Training Specialist representing our client, Google Chromebook. The Instructional Designer & Training Specialist designs and delivers engaging learning programs that support the global growth of the Google Chromebook (ChromeOS) ecosystem. As part of the Training & Sales Enablement team, this role partners with content, facilitation, and learning technology experts to create impactful training for external partners, including OEMs, retailers, and strategic partners. This remote role supports a fast-paced technology environment and requires up to 25% travel based on business needs. As an Instructional Designer & Training Specialist, you will join the Training & Sales Enablement organization, representing our client, Google Chromebook. This position is responsible for developing and coordinating a variety of learning programs within a highly capable product team comprising content creators, facilitators, and learning technology experts. You will support a fast-paced technology environment by delivering dynamic people solutions that grow the ChromeOS ecosystem globally. The Chromebook Go-To-Market (GTM) team plays a vital role in growing the ChromeOS (Chromebook) ecosystem globally. By collaborating with a variety of external Google Chromebook partners. Including OEMs, retailers, and strategic partners, you will build visionary training strategies and deliver educational experiences that are consistently engaging, memorable, and fun. Your deep expertise in Instructional Design, coupled with a proven Learning & Development background, will be essential to building a visionary training strategy. You will be expected to deliver educational experiences that are consistently engaging, memorable, and fun for a wide variety of external Google Chromebook partners, including OEMs, retailers, and other strategic partners. This role is remote, traveling up to 25% per business needs.

Requirements

6+ years of experience in developing creative digital content materials and planning employee training programs
A background in retail, computing, mobile, or other product-based OEMs is highly desired, with a specific line of sight to Go-to-Market strategies and product training
Knowledge of Learning Management Systems (LMS), content management systems, and virtual facilitation tools like Google Meet, WebEx, or Zoom
Expert proficiency with e-Learning authoring tools such as Articulate Storyline and/or Adobe Captivate
Instructional design experience supporting retail/sales, including e-learning and rapid design principles; or combined work experience and education. Must have experience developing materials that build knowledge and skill
Proficiency in leveraging Generative AI tools (e.g., Gemini, Google Vids) to accelerate content creation, streamline storyboarding, and enhance rapid material development workflows
Demonstrated experience with instructional design models (ADDIE, SAM), adult learning principles (Bloom’s Taxonomy), and rapid design principles for retail/sales environments
Mastery of Google Workspace applications (ranging from Slides, Sheets, Docs, Vids/Labs) and Microsoft Office products
Proficiency with Adobe Design Premium (Photoshop, Illustrator) and demonstrated ability to build graphics and execute video development
Demonstrated ability to build graphics and rapid video development is also a plus ○ Knowledge of Learning Management Systems and emerging learning technology
Demonstrated ability to design and develop web-based content and maintain websites is preferred
Experience in retail learning & development is highly desired
A strong team orientation with a dedication to the success of the team's objectives and the ability to work effectively with individuals and groups
Ability to work cooperatively and build strong relationships with peers and senior leadership locally and globally; sharing ideas and developing effective business processes in support of the company mission
Ability to collaborate and be comfortable dealing with ambiguity, influencing across multiple complex organizations, creating effective business partnerships
Polished interpersonal skills, including strong verbal and written communication skills in local market language
Ability to effectively manage multiple projects, have attention to detail, and work effectively under deadlines in a collaborative and matrixed environment
Essential Job Functions Work is generally performed in an office environment
Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time
Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity
The movement and transportation of equipment, most of the time is under 25 pounds
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines
Machines, tools, equipment, and work aids include printers, copiers, faxes, and other equipment commonly associated with an office work area
May require additional hours beyond the normal schedule. Travel varies depending on the position
Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

Responsibilities

End-to-End Content Creation: Develop, write, and coordinate diverse learning materials, ranging from executive-level slide presentations to comprehensive online curriculum and rapid video content
Strategic Collaboration: Partner with stakeholders and subject matter experts (SMEs) to determine content development needs and translate technical details into digestible training sources
Project & Program Management: Function as a lead Project or Program Manager as needed, ensuring all learning efforts are driven effectively from the design phase through to full implementation
Curriculum Curation: Act as a central curator of learning sources to support broad employee and talent pools, maintaining accuracy and timeliness to positively impact retail partnerships
Enablement Partnership: Work alongside account team leads to develop product and services training for the Google Chromebook mobile computing portfolio
Implementation & Operations: Partner with enablement managers to ensure program success, manage reporting across the training organization, and maintain a firm understanding of technology solutions from a learning perspective