ASAP Instructional Designer (ID)/ Principal Trainer (PT) EPIC Certification REQUIRED

Jefferson Health Plans • Philadelphia, PA

62d

About The Position

This position is the primary specialist for assigned applications as an instructional designer for both system steady-state/maintenance training and system go-live training. The training will be used across the Health System for users of our Electronic Medical Record system. In addition, the role will also provide system documentation and build analysis, and will leverage knowledge of organizational policies, procedures and business operations to help coordinate both training and non-training issues that may arise during installation, maintenance, troubleshooting and upgrades to the respective application areas.

Requirements

• Epic certification required
• 4+ years working experience in healthcare, information systems, or healthcare IT
• Bachelor's degree

Nice To Haves

• Epic ASAP, Orders, ClinDoc certification preferred

Responsibilities

• Serves as primary point person for respective application regarding training and application instructional design needs, partnering closely with both application leadership, peers and external partners, leads projects of medium complexity.
• Design training content and materials to support organizational change, application adoption and efficiency of use; work with EMR vendor and others to create effective training materials and curation of learning communications.
• Collaborates with IS&T and operational leadership to drive priorities and system integration efficiencies, escalating and resolving barriers where necessary.
• Develops learning tools and job aids based on functional application specifications, technical designs and system changes.
• Collaborates with external partners/vendors to ensure a seamless transition of content from in-house to vendor for vendor training delivery; trains the vendor training delivery specialists to ensure proper training delivery to Jefferson application users.
• Performs in-depth analysis of workflows, data collection, report details and other technical issues associated with application software.
• Performing in‐depth analysis of workflows, data collection, report details, and other technical issues associated with applications.
• Assists in evaluation of operational needs; validates workflows, build and configuration based on application requirements.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Ensure deliverables adhere to brand guidelines and translate into integrated, visually compelling training solutions
• Estimates and communicates development and test requirements to identify resource needs and delivery timelines
• Serve as liaison with vendor to ensure proper delivery and service levels for training of application end-users
• Developing / documenting procedures for implementing system changes and other tasks
• Troubleshooting problems and questions from end users
• Analysis of application content and negotiation of any user requested modifications

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees