Instructional Coach

American Addiction Centers • Concord, NC

1d • $38 - $57

About The Position

The Instructional (IC) reports to the Director Teaching, Learning and Academic Technologies in the Academic Affairs department and supports multiple educational entities within Advocate Health. The Instructional Coach supports the development, delivery, and continuous improvement of high-quality in person, online, hybrid, and technology enhanced learning experiences. This role partners closely with faculty, academic leadership, and multiple educational entities across Advocate Health to ensure courses meet institutional quality standards, leverage effective pedagogical strategies, integrate innovative and effective technologies, and comply with accessibility requirements. The position is responsible for designing and developing digital course materials and learning objects; managing instructional design projects; staying current with emerging instructional technology resources; and developing and delivering training and professional development that empowers team members and faculty to implement effective teaching and technology solutions.

Requirements

• Master's degree in a field related to educational technology (such as instructional system, instructional design, instructional technology, distance learning/education, multimedia development) or equivalent combination of education and closely relevant experience (such as a post-master's certificate).
• 5+ years' experience in academic support as an instructional designer or equivalent required.
• Previous experience with learning management systems and educational technologies is required.
• Previous experience in supporting users of the current versions of Microsoft Windows, Microsoft Office and Teams is required.
• Demonstrated proficiency using standard various software applications, graphics software, and basic web page editors.
• Previous experience with processes and standards for planning and implementing instructional design and development is required.

Nice To Haves

• Two calendar year’s prior employment with experience related to software training is preferred.
• One calendar year experience within a higher education setting preferred.

Responsibilities

• Promotes the college’s core values and standards of excellence through respectful communication, maintenance of a safe and professional environment, synergistic partnership with those we serve, and anticipation of students’, colleagues’ and customers’ needs.
• Contributes to the development and revision of and adheres to policies and procedures.
• Assumes responsibility for own actions.
• Serves as a role model and/or mentor to teammates.
• Projects a professional image in dress, speech and behavior including demonstrating respect for others.
• Represents the program and college in a positive manner.
• Maintains appropriate confidentiality in all aspects of job performance.
• Provides accessibility to teammates and communicates in a timely manner.
• Participate in college functions (e.g., teammate/departmental meetings, new student orientation, graduation) as appropriate.
• Engages in active college committee work
• Fosters beneficial relationships and supports the greater community through service activities.
• Supports the use of current, traditional, and innovative teaching methodologies and instructional technologies in the classrooms and via the learning management system (LMS).
• Collaborates with and assists faculty on the effective use of teaching practices, instructional technology tools and solutions using sound instructional design principles.
• Creates multimedia resources, course components, and learning objects to match identified instructional goals and learning outcomes.
• Research and evaluate new and emerging technologies.
• Refers faculty to system-based and community resources for instructional development in the use of educational technologies, as needed.
• Collaborates with other staff to plan, design, and facilitate professional development for faculty in the use of instructional technology solutions that support best practices in teaching and learning.
• Assists in maintaining the functionality of the equipment and LMS used to deliver distance education.
• Assists in assuring security of multimedia and electronic hardware, software, and distance learning technology.
• Collaborate with Student Affairs and teammates. Assist Registrar and Admissions Offices in enhancing student onboarding, account management, and ensuring accuracy between the SIS and LMS.
• Manages special instructional design and multi-media projects.
• Coordinates projects from inception to completion.
• Manages project timelines and coordinates with other team members to meet project outcomes.
• Works with faculty as subject matter experts to identify learner needs.
• Creates supporting material/media (audio, video, presentations, etc.) to meet project goals.
• Collaborates to design, develop and deliver essential training for institutional technologies (i.e. Outlook, Student Information System, Office, etc.).
• Provides backup for the learning technology teammates as needed.
• Maintains professional competence, including system- and college-assigned requirements.
• Possesses and continually develops position-specific knowledge and requirements.
• Works with the director and provost to identify and schedule needed orientation and/or training related to the position.
• On an ongoing basis, participates in appropriate continuing education, training offerings or other scholarly activities (e.g., certification training, formal education, membership in professional organizations, conference attendance, presentation or publications).
• Annually evaluates own job performance and goal attainment.
• Demonstrates high level of proficiency with computer technologies appropriate to the position.
• Completes relevant training, as required (e.g., annual continuing education (ACE) modules, Title IX and Family Educational Rights and Privacy Act (FERPA) training, mental health first aid training).
• Complies with Advoocate Health’s clinical requirements (e.g., tuberculosis screening tests, annual influenza vaccination), as required.
• Moving equipment, forms, and books as needed.
• Utilizes multi media equipment as a teaching methodology.
• Assists manager, institutional technology with inventories of computer and audiovisual equipment.
• Performs other duties as assigned.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level