About The Position

Amazon's Worldwide Grocery Stores (WWGS) - Inventory Management business is revolutionizing how customers shop for groceries through our innovative retail formats. We are seeking an Instock Manager to drive inventory strategies that optimize customer experience, sales, and inventory health across our grocery stores and fulfillment centers. This role requires someone who can work with limited guidance to design solutions, lead cross-functional initiatives, and answer complex business questions through data analysis. Amazon's grocery business has experienced remarkable growth, with groceries becoming some of our most frequently purchased items alongside everyday essentials like paper towels and household products. We've expanded same-day delivery for fresh groceries to over 2,300 U.S. cities, with perishable items like fruits and vegetables leading customer demand. As an Instock Manager, you will execute inventory strategies across multiple categories, manage demand planning and forecasting, and drive strategic initiatives to improve customer experience while reducing waste. You will be expected to work independently on difficult problems, influence cross-functional partners, and optimize processes to achieve business goals. This role offers the opportunity to make significant impact on inventory performance while developing strategic thinking skills in a business that is fundamentally changing how customers access fresh food and groceries.

Requirements

  • Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or a related field
  • 2+ years of with Excel experience
  • Experience identifying and solving complex problems through data analysis
  • Experience working cross-functionally and communicating with diverse stakeholders

Nice To Haves

  • Experience using SQL to pull data and metrics to deliver reports
  • Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
  • 1+ years of experience in supply chain, inventory management, demand planning, or related field
  • Knowledge of inventory management principles and supply chain operations
  • Experience in retail, grocery, or perishable goods industries
  • Experience with business intelligence tools such as Tableau, Power BI, or QuickSight

Responsibilities

  • Manage inventory availability and health metrics to improve in-stock rates and optimize inventory planning.
  • Perform business analysis to identify opportunities to improve revenue, profitability, and customer experience.
  • Track purchase orders, investigate delivery delays, and resolve order issues with vendors and suppliers.
  • Partner with internal teams on purchasing workflows, tools, and process improvements.
  • Manage day-to-day operational relationships with vendors and suppliers to ensure consistent product availability.
  • Analyze data to identify root causes of inventory issues and implement corrective actions.
  • Support forecasting activities by monitoring trends and providing input on demand patterns.
  • Collaborate with category teams to understand product assortment and seasonal needs.
  • Create reports and dashboards to communicate inventory performance to stakeholders.
  • Escalate roadblocks and risks appropriately while learning best practices in supply chain management.
  • Willingness and ability to travel occasionally to fulfillment centers, stores, and vendor locations.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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