Institutional Trust Account Associate

U.S. Bank • Gresham, OR

7d • $24 - $32 • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Processes day-to-day activities associated with Institutional Trust accounts. Assists in office operations including telephone, mail, filing and supply maintenance. Assists Account Managers and Relationship Managers in meeting client needs to maximize client satisfaction and encourage growth of the relationship. Works proactively to identify potential problems, compliance issues, or fraudulent activities.

Requirements

• High school diploma or equivalent
• Three or more years of customer service experience

Nice To Haves

• Thorough knowledge of general banking and trust products
• Advanced knowledge of cash and security transactions and trust operations
• Proven commitment to quality customer service
• Well-developed ability to timely and accurately process daily work/transactions
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Responsibilities

• Processes day-to-day activities associated with Institutional Trust accounts.
• Assists in office operations including telephone, mail, filing and supply maintenance.
• Assists Account Managers and Relationship Managers in meeting client needs to maximize client satisfaction and encourage growth of the relationship.
• Works proactively to identify potential problems, compliance issues, or fraudulent activities.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED