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The Institutional Support and Operations Analyst plays a crucial role in providing high-level operational support for the Institutional Effectiveness & Research Office (IER). This position is responsible for ensuring optimal process efficiency, data quality, and policy adherence across colleges, schools, and departments. Key duties include understanding and documenting business processes, collaborating with Analytics and Decision Support (ADS) on reporting and data analysis, and partnering with IT on academic projects. Additionally, the role involves collecting, inputting, and managing data to ensure accurate and timely reporting, providing training and support to academic units, and continuously monitoring and improving academic processes.
