INSTALLER (54807)

MIKES MECHANICAL SERVICES LLC•Colfax, WA

1d•$25 - $35

About The Position

HVAC Installers are responsible for the proper installation of HVAC systems while delivering high-level customer experience. This role goes beyond installation; it includes identifying opportunities to improve system performance, educating homeowners, and offering memberships and system enhancements that add value to the customer.

Requirements

Strong mechanical aptitude and troubleshooting skills
Knowledge of HVAC systems, tools, and installation best practices
EPA certification (required)
Gas fitters license
Valid driver’s license and clean driving record

Nice To Haves

2+ years of residential HVAC installation experience (preferred)

Responsibilities

Install residential HVAC systems including furnaces, air conditioners, heat pumps, and ductwork
Replace and retrofit existing systems to meet current codes and company standards
Ensure all installations meet quality, safety, and efficiency standards
Test systems for proper operation and performance before job completion
Maintain clean, organized, and safe job sites
Communicate clearly with homeowners throughout the installation process
Educate customers on system operation, maintenance, and efficiency
Deliver a professional, respectful, and solution-oriented experience in the home
Present and explain company maintenance membership program to homeowners
Communicate the benefits (priority service, discounts, system longevity, etc.)
Offer membership at time of install and assist customer with enrollment
Accurately document membership opportunities and outcomes
Identify and recommend system enhancements based on customer needs, such as: Indoor air quality products (air purifiers, UV lights, humidifiers) Smart thermostats Zoning systems Surge protection
Educate the customer on benefits, not just features
Present options confidently without being pushy
Coordinate with office/sales team to finalize upgrades when needed
Work closely with sales, service, and dispatch teams to ensure smooth job execution
Communicate any job changes, issue, or upsell opportunities
Support overall company goals for revenue, efficiency, and customer satisfaction