Fiber Installation Technician (Cable Installer) work both inside and outside the home and are responsible for the installation and customer experience of the new Broadband integrated digital TV, high speed Internet and voice services.
Connecting fiber optic jumpers and drops (AERIAL, BURIED AND PLENUM)
Running of temporary fiber drop in a manner that does not pose a safety hazard to the public
Splicing of fiber drop connectors
Installation of ONT and power supplies
Running or reusing COAX or CAT5 wiring
Burying CAT5/COAX up to 50 ft.
Verification of service
Installation of Internet hubs and routers
Utilization of MOCA technology
Configuration of customer-owned computers
Educating customer about Internet access
Running COAX cable to TV Boxes
Running CAT5E cable from routers to network interface modules
Taking DB loss readings at all splitter points and terminated ends
Initializing set up box for activation on fiber network
Programming of remote controls
Educating customer on video products and services
Valid state driver’s license and non-negligent driving record
Meet safety restriction weight limit of 275 lbs
Ability to lift and move up to 100 lbs
Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required
Must pass a pre-employment background check and drug/alcohol screen
Ability to visually perceive differences in wire and cable colors
Ability to complete on-the-job and/or classroom training in order to remain competitive in the telecommunications field
Ability to be 'on call' and 'on standby' in relation to the workload
Ability to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above)
Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems)
Experience working with CAT 5 and COAX wiring
Ability to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone
Ability to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services
Knowledge of basic electricity, as it relates to telecommunications
Working knowledge of hand and power tools
Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision
Ability to perform job activities outdoors in different weather conditions