Installations Specialist

Motive-posted 3 months ago
$60,000 - $86,000/Yr
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Motive is seeking a skilled installer to join our team. As an Installation Specialist, you will be responsible for the installation, maintenance, and repair of telematics devices within customer vehicles, ensuring high-quality workmanship and customer satisfaction. This role offers a unique mix of hands-on technical work, customer interaction, and strategic project management, perfect for those passionate about technology's role in operational improvement. The person in this role will be required to travel 50-75% of the time annually.

  • Independently or in collaboration with third-party installers, perform installations of Motive's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets.
  • Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments.
  • Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices.
  • Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations.
  • Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction.
  • Provide remote assistance to third-party installers with installation questions or issues.
  • Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders.
  • High school diploma or equivalent.
  • Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries.
  • Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams.
  • Valid driver's license and clean driving record.
  • Must be able to lift and move objects up to 50 lbs.
  • Ability to perform physical tasks, such as lifting equipment, climbing ladders, and working in confined spaces.
  • Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or related industries.
  • Strong technical background, with the ability to independently manage complex installations and troubleshoot diverse equipment.
  • Excellent communication skills, capable of effectively training customers and collaborating with internal teams.
  • Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules.
  • A commitment to excellence, innovation, and continuous improvement, with a passion for leveraging technology to solve real-world problems.
  • Health, pharmacy, optical and dental care benefits
  • Paid time off
  • Sick time off
  • Short term and long term disability coverage
  • Life insurance
  • 401k contribution
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service