Installation Technician

ADT Security Services • Edinburg, TX

380d

About The Position

The Installation Technician at ADT plays a crucial role in ensuring customer satisfaction by evaluating their needs, designing, installing, and educating them on their security systems. This position is essential for maintaining the company's reputation as the number one smart home security provider, focusing on delivering high-quality service and innovative solutions to residential and business customers.

Requirements

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication skills
• Ability to thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer's system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• Perform any other duties needed to help drive the company's vision, fulfill its mission, and abide by its values.

Benefits

• Full benefits on the 1st of the month after 31 days of employment
• Casual, yet energetic and engaging work environments
• Medical, Dental, Vision insurance
• 401(k) with employer matching
• Paid vacation time
• Tuition reimbursement
• Employee referral bonuses
• A culture of coaching, development and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees