Installation Technician

ADT Security Services • Baton Rouge, LA

384d

About The Position

The Residential Installation Technician at ADT is responsible for evaluating customer needs, designing and installing security systems, and educating customers on their use. This role is crucial in ensuring customer satisfaction and safety while maintaining high standards of service and operational excellence.

Requirements

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication skills
• Ability to thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• Perform any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values.

Benefits

• Full benefits on the 1st of the month after 31 days of employment
• Casual, yet energetic and engaging work environments
• Medical, Dental, Vision
• 401(k) with employer matching
• Paid vacation time
• Tuition reimbursement
• Employee referral bonuses
• A culture of coaching, development and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees