Installation Technician

AT&T•Toledo, OH

1d•Onsite

About The Position

This is an opportunity to join AT&T as an Installation Technician, where you will be instrumental in enhancing the customer experience by providing seamless installation and activation of state-of-the-art technology. You will work independently at customer homes and businesses, acting as a trusted expert to install the latest technology for high-speed broadband, Wi-Fi, and voice services. The role involves meeting new people daily, solving problems, and connecting customers to what matters most to them. AT&T, with a history spanning nearly 150 years since Alexander Graham Bell invented the telephone, continues to innovate, bringing families, communities, and businesses together with essential products and services, including 5G and Fiber.

Requirements

Work a flexible schedule, including evenings and weekends
Possess a valid state driver’s license
Lift and move up-to 60 lbs
Weigh less than 325 lbs., required for ladder safety
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work
Identify wire and cable colors
Qualify on pre-employment assessments
Have a High School Diploma or GED

Responsibilities

Elevate the customer experience by delivering best-in-class service
Provide seamless installation and activation of state-of-the-art technology
Help others and connect customers to what matters most to them every day
Work independently at customer’s homes and businesses as a trusted expert
Install the latest technology for high-speed broadband, Wi-Fi, and voice services
Put in new lines
Climb ladders
Plug in and activate a Wi-Fi network

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Extensive training
Ongoing paid training