Installation Technician

Data Business Equipment•Urbandale, IA

About The Position

At DBE, we believe great work starts with people who take ownership, build trust, and stay meaningfully connected to one another. We are a company grounded in doing the right thing — not because it’s easy, but because it’s who we are. As we grow, we remain clear about where we’re headed and honest about what we expect from each other along the way. Our values — Dedication, Bond, and Engagement — guide how we show up every day. We take ownership when something needs attention. We have each other’s backs and build trust through follow-through. We listen to understand, seek input from others, and overcommunicate to keep teams aligned. We lead by example, stay connected to the people and work around us, and take time to celebrate progress together. We don’t believe in empty promises or perfection. We believe in steady progress, accountability, and creating a workplace where people feel supported, heard, and proud of the work they do. The installation technician is responsible for the transportation of product to the client, performing the initial installation and equipment relocations. They may also remove antiquated machines for recycling or disposal and assist in the home office warehouse when needed.

Requirements

High school education required.
Must be able to pass DOT physical.
Exceptional customer service skills.
Minimum one-year experience in driver role (Furniture/Electronics delivery is ok).
Thorough knowledge of basic electronics.
Excellent problem-solving and troubleshooting skills.
Strong mechanical aptitude.
Familiarity with OSHA safety standards.
Valid driver’s license and clean driving record.
Excellent problem-solving, decision making and troubleshooting skills
Effective customer and co-worker communication, both orally and in writing
Ability to effectively prioritize and manage time
Possess the ability to manage and research assignments independently
Exceptional organizational skills and the ability to handle multiple tasks concurrently

Responsibilities

Inspecting and preparing equipment that need to be moved.
Unboxing and taking equipment off pallets as needed.
Setting, aligning, and leveling heavy equipment.
Selecting the appropriate installation equipment.
Preparing installation equipment including pulleys, clamps, wood beams, and bolts.
Inspecting equipment before final use.
Maneuvering loads using heavy equipment machinery and by hand.
Removing old machines for recycling and/or disposal
Provide unequaled customer service.
All other duties as assigned.