Installation Technician

AT&T•Crown Point, IN

22h•Onsite

About The Position

This role is for an Installation Technician who will be responsible for introducing customers to AT&T's robust network and delivering best-in-class service. The technician will elevate the customer experience by providing seamless installation and activation of state-of-the-art technology, connecting customers to essential services. A typical day involves working independently at customer homes and businesses, installing the latest technology for high-speed broadband, Wi-Fi, and voice services, solving problems, and performing tasks like putting in new lines, climbing ladders, and activating Wi-Fi networks. AT&T, founded by Alexander Graham Bell nearly 150 years ago, is a pioneer in making connections, helping families, communities, and businesses thrive with products and services like 5G and Fiber.

Requirements

Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up-to 60 lbs.
Weigh less than 325 lbs., required for ladder safety.
At times work in small spaces or aloft (up to 28 ft.).
Be available for overtime, emergency callouts and holiday work.
Identify wire and cable colors.
Qualify on pre-employment assessments.
Have a High School Diploma or GED.

Responsibilities

Introduce customers to the world’s most robust network and deliver best-in-class service.
Elevate the customer experience by providing seamless installation and activation of state-of-the-art technology.
Help customers and connect them to what matters most every day.
Work independently at customer’s homes and businesses as a trusted expert.
Install the latest technology for high-speed broadband, Wi-Fi, and voice services.
Meet new people and solve problems daily.
Perform tasks such as putting in new lines, climbing ladders, and plugging in and activating Wi-Fi networks.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone