Installation Technician

AT&T • Waukesha, WI

1d • Onsite

About The Position

This position is for an Installation Technician at AT&T, offering a $5,000 sign-on bonus for new hires (not applicable to internal or rehire employees). The role involves introducing customers to AT&T's robust network and delivering best-in-class service by providing seamless installation and activation of state-of-the-art technology. Technicians are key to elevating the customer experience, helping others, and connecting customers to what matters most to them every day. You will work independently at customer homes and businesses, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. The job offers the opportunity to meet new people, solve problems, and be rewarded for good work. AT&T provides extensive training and resources in a collaborative and dynamic team environment, with ongoing paid training leading to exciting career paths. AT&T, founded by Alexander Graham Bell nearly 150 years ago, continues to innovate and connect families, communities, and businesses with products and services like 5G and Fiber.

Requirements

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up-to 60 lbs
• Weigh less than 325 lbs., required for ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work
• Identify wire and cable colors
• Qualify on pre-employment assessments
• Have a High School Diploma or GED

Responsibilities

• Introduce customers to the world’s most robust network
• Deliver best-in-class service
• Elevate the customer experience by providing seamless installation and activation of state-of-the-art technology
• Help others and connect customers to what matters most to them every day
• Work independently at customer’s homes and businesses
• Install the latest technology for high-speed broadband, Wi-Fi, and voice services
• Meet new people every day while solving problems
• Put in a new line
• Climb a ladder
• Plug in and activate a Wi-Fi network

Benefits

• $5,000.00 Sign on Bonus currently available (Not applicable to internal or rehire employees)
• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
• At least 6 company designated holidays
• Additional PTO (based on bargaining group to which you are hired)
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Extensive training
• Ongoing paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees