Installation Technician

AT&T•Holland, MI

1d•Onsite

About The Position

This role offers the opportunity to introduce customers to a robust network and deliver best-in-class service by providing seamless installation and activation of state-of-the-art technology. The technician will help connect customers to what matters most to them daily. The position involves working independently at customer homes and businesses, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. It offers the chance to meet new people, solve problems, and be rewarded for good work. The job involves varied tasks such as putting in new lines, climbing ladders, or activating Wi-Fi networks. Extensive training and resources are provided in a collaborative and dynamic team environment, with opportunities for ongoing paid training and career growth. AT&T is a pioneer in making connections, innovating for nearly 150 years, and aims to bring families, communities, and businesses together with essential products and services, including 5G and Fiber.

Requirements

Work a flexible schedule, including evenings and weekends
Possess a valid state driver's license
Lift and move up-to 60 lbs
Weigh less than 325 lbs., required for ladder safety
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work
Identify wire and cable colors
Qualify on pre-employment assessments
Have a High School Diploma or GED

Responsibilities

Elevating the customer experience
Providing seamless installation and activation of state-of-the-art technology
Helping others and connecting customers to what matters most to them every day
Working independently at customer's homes and businesses
Installing the latest technology for high-speed broadband, Wi-Fi, and voice services
Meeting new people every day while solving problems
Putting in new lines
Climbing a ladder
Plugging in and activating a wifi network

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone