INSTALLATION TECHNICIAN – LEVEL II (MIDWEST REGION)

DecisionPoint Technologies, Inc.•Akron, OH

just now•Onsite

About The Position

Please note this is a Field-Based (Remote from Corporate Office; Not Work From Home) - Travel: 80–85% Home of residence should be in the following areas: Cleveland/Akron OH, Columbus OH, Indianapolis IN The Installation Technician – Level II independently installs, configures, tests, and troubleshoots Point-of-Sale (POS) systems, structured cabling, and supporting network infrastructure at commercial customer sites throughout the Midwest. This role requires demonstrated technical expertise, strong problem-solving ability, and the capacity to operate with minimal supervision in dynamic field environments. This position regularly works on-site at retail, fuel, hospitality, and commercial locations and is responsible for ensuring installations are completed safely, accurately, and in accordance with company and client standards.

Requirements

2-4 years of field installation experience in POS, low-voltage, or network infrastructure environments
Demonstrated experience running and terminating structured cabling
Strong understanding of networking fundamentals (IP addressing, switches, routers)
Ability to read and interpret technical documentation and floor plans
Valid driver’s license and ability to travel regionally
Ability to work independently and manage workload without direct supervision
High School Diploma or GED required.
Ability to lift up to 75 lbs.
Extensive Midwest travel required.

Nice To Haves

CompTIA A+, Network+, BICSI, or manufacturer certifications.
Experience in retail or distribution center deployments.
Compensation aligned to Midwest independent technician market range.

Responsibilities

Install and configure POS hardware and peripheral devices (scanners, printers, pin pads, receipt printers, kiosks, handhelds, etc.)
Perform structured cabling installations including Cat5e/Cat6 runs, terminations, patch panels, labeling, and testing
Install and mount network equipment, racks, cabinets, and related infrastructure
Conduct system diagnostics and troubleshoot hardware, cabling, and connectivity issues independently
Interpret site drawings, wiring diagrams, and project scopes
Coordinate directly with customers and project managers to ensure successful project execution
Document installation details, testing results, and service activities accurately
Adhere to safety requirements including PPE, driving standards, lift usage, and job hazard awareness
Travel to customer locations (overnight travel required based on territory)
Occasional after-hours or overnight project work