About The Position

The Installation Technician (Audio-Visual) role at Cenero involves supporting the technical and mechanical production of audiovisual and video conferencing integration projects. This position is essential for ensuring high-quality client experiences through effective collaboration with the Lead Installation Technician and adherence to company processes and standards.

Requirements

  • High school, trade school or college education and/or related experience and/or training; or equivalent combination of education and experience
  • Basic knowledge and hands-on experience with AV equipment and/or General construction
  • Basic knowledge of VTC, ATC, networking software and hardware is preferred
  • Basic knowledge of TCP/IP networking, switches, routers, firewalls is preferred
  • Basic working knowledge of computers (Windows based) and software
  • Basic customer service experience
  • Maintain a positive attitude, strong work ethic, and embrace a team-centric environment

Nice To Haves

  • Infocomm CTS certification (3 years from employment start)
  • Crestron DMC-E required (must obtain within 2 years of employment)
  • Additional applicable industry certifications and training is required
  • Additional applicable manufacturer certifications and training is required
  • Maintain and/or acquire OSHA 10 Hr construction within 3 months from employment start

Responsibilities

  • Assist with technical assistance for Cenero's basic and advanced integration projects
  • Understand basic level experience and ability on technical processes, hardware and software
  • Work with the Lead Installation technician on technical assistance for basic and advanced signal flow
  • Assist in calibrating & tuning audio and video levels and signals per performance standards
  • Diagnose and correct signal flow issues with standard troubleshooting methods with guidance from the Lead Installation technician
  • Provide mechanical assistance for Cenero's basic and advanced integration projects
  • Understand basic level experience and ability on mechanical processes, materials and tools
  • Utilize mechanical installation standards to ensure hardware is installed safely and as specified in design
  • Use proper methods to carefully load/unload, pack and secure materials in transit for installations
  • Utilize room check process and dry-run/prep process to ensure job is completed as designed
  • Maintain clean and orderly work environment at all times
  • Participate in lesson learned discussions and PROQUALAS improvement process
  • Provide daily updates by reporting to the Lead Installation Technician and Production Manager
  • Utilize and maintain proper PPE protocol at all times
  • Understand document control process training for field mark-ups
  • Maintain client interaction, assessment of site conditions and training protocols
  • Ensure safety training is current

Benefits

  • Industry-leading healthcare coverage begins on your first day of employment, including medical, dental, vision, and prescription
  • Savings and 401K Investments with company match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Dependent Care Spending Account (DCA)
  • 100% Company paid Life insurance
  • 100% Company paid Short Term Disability
  • Optional Long Term Disability
  • Paid Time Off awarded at hire
  • On-site gym, weight room, locker room
  • Giving Programs
  • Employee Tuition Reimbursement
  • Opportunities to network and connect
  • Lucrative Employee Referral program
  • Delicious Free coffee and Warm Philly soft pretzels every Wednesday

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Professional, Scientific, and Technical Services

Education Level

High school or GED

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