Installation Supervisor

Workplace Resource•Denver, CO

3d•$28 - $32•Onsite

About The Position

Workplace Resource, creating experiences by design, is seeking an experienced Installation Supervisor to join their team! WHAT WE DO Workplace Resource is a trusted partner for innovative interior design solutions. We offer a curated selection of exclusive and high-quality brands, backed by industry expertise and insights. Our commitment is simple: doing the right thing, the right way - always. From planning to installation, we deliver exceptional, sustainable outcomes and continuously improve processes to create positive experiences for our clients. THE OPPORTUNITY As an Installation Supervisor, your primary goal is to supervise crews and assist with the installation, reconfigure, or move of product to a high degree of customer satisfaction. The supervisor manages assigned installation projects to ensure proper labor allocation, project completion, and efficient processing. The ideal candidate will have keen attention to detail, be able to collaborate with multiple team members, work independently, have excellent organizational skills, and enjoy working in a fast-paced environment.

Requirements

High School Diploma or (GED) or a minimum of 1 year working in a similar position, preferably within the office furniture industry, or equivalent combination of education and experience.
Working in a similar position in furniture installation while supervising installation crews and subcontractors
Achieving and maintaining technical and professional proficiency related to office furniture and product knowledge across most major lines that the dealership represents; understands product specifications and descriptions; can identify finishes, colors and fabrics; knows installation processes and procedures for correct application and assembly for products; extensive knowledge and use of power and hand tools; and competent with using a computer, laptop, or electronic tablet.
Strong understanding of interpreting and explaining construction and installation plans, blueprints and elevations, architectural and furniture symbols, product specifications and descriptions, basic finishes, colors and fabrics.
Knowledge of what, when, and how to use various types of hand and power tools as well as field measuring a worksite in preparation for installation. (Note: Role is required to purchase their own tools if necessary. A Tools Purchase Program is Available.)
Understanding and working with basic electricity and systems furniture electrical component installation is required.
Understanding the importance of accountability, doing quality work in all areas of the role, adhering to established processes and procedures to prevent errors as well as double checking work, and working effectively with high volume workload to reach the desired results.
Setting the example as it relates to dependability, flexibility, and adaptability by fulfilling commitments consistently and reliably and being able to change course swiftly and purposefully when the needs of the business change.
Must be available to work irregular hours, and extended shifts.
Communicating effectively using the English language in both written and verbal manner.
Encourages teamwork, collaboration, and customer focus by building relationships across a diverse group of internal and external customers.
Demonstrating initiative and creative thinking by recognizing opportunities or problems and empowering ideas from team members for solutions.
Ability to learn from experiences of self and others to solve problems and identify new solutions, shares knowledge generously.
Aware of conditions that affect employee safety. Consistently behaves in a safe manner and is a mentor to others.
Is sufficient and competent on a personal computer/laptop or electronic tablet such as an iPad and has functional knowledge of how to use electronic e-mail, internet, and electronic forms.
Physical ability to lift, push or pull equipment and/or product weighing between 70 to 100 pounds as well climb, stoop, kneel, crouch, crawl, push/pull, or balance weight for extended periods of time.
Possess the manual dexterity to operate hand and power tools frequently.
Must have a current/valid driver’s license with a good driving record and ability to operate a company truck up to 26,000 pounds as well as has a personal vehicle to drive to a customer site.
Ability to obtain and maintain an acceptable background check, D.O.T. physical, lift test and drug screen as needed for work sites that require it.

Responsibilities

Supervise and control the activities of installation crews assigned to a project to ensure proper labor allocation, adhere to the project budget, and timely project completion and to the level of customer satisfaction required.
Act within assigned authority to follow-up through field observations and make sure crews are dressed properly, adhering to company policies, delivering excellent customer service, reporting, and resolving problems arising on the way to a job site or at a customer site.
Ensure timely invoicing of a project by understanding and following all processes, including but not limited to, completing paperwork flow from order entry to invoicing, time sheets/time entry, project activity forms, etc. on time.
Ensure that all materials are accounted for a project by checking off product with the delivery shipper; assisting with the loading of the trucks prior to going out to a job site; monitoring overages and shortages throughout the project; reports all damages and product shortages to the Distribution Manager and Project Managers.
Ensure the project installation is completed accurately by inspecting the finished installation prior to the client inspection and then again with the client to make any final adjustments within assigned authority.
Maintain solid business relationships by communicating, problem-solving and following up on regular basis with internal partners and customers to their satisfaction.
Maintain compliance by assisting with unloading and proper disposal of any waste materials in the proper receptacle or dump; inspects the company’s trucks, completes the inspection form and keeps trucks clean.
Safely drives a straight and cubed truck following all local, state and DOT regulations.
Assist with training and instructing Installers and temporary help/trainee employees on the proper way to assemble and install office furniture products and accessories using hand and power tools; reading plans, blueprints and elevation: architectural and furniture symbols; and basic electricity and systems furniture electrical component installation.
Contribute to a team by accomplishing related results or projects as needed or assigned.