About the position
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience! As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.
Responsibilities
- Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
- Ensure that all installed doors meet safety and building code regulations and standards.
- Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues with doors efficiently.
- Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.
Requirements
- Excellent mechanical and technical skills.
- Physically able to move items weighing 50 lbs. or higher.
- Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
- Possess interpersonal skills to relate to customers and solve issues.
- Excellent communication skills to collaborate with others under any type of condition.
- Excellent problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and a commitment to quality workmanship.
- Reliable and Self Motivated.
- High school diploma or equivalent.
- 4+ years’ experience in the commercial door service industry.
- AAADM certified a plus.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
Nice-to-haves
- AAADM certified.
Benefits
- Comprehensive Pay, health benefits, 401K match.
- 8 company paid holidays.
- Vacation/Sick program.
- Company provided uniform, tools, and an annual boot allowance.
- Use of Company provided vehicle to conduct customer service visits.
- Strong Safety Culture.
- Positive Work Environment.
- Recognitions and Rewards.
- Industry-best training in our state-of-the-art training facility.
