Installation Project Manager

Andersen Corporation • Roseville, MN

1d • $68,480 - $102,720

About The Position

PURPOSE: Effectively manage window and door replacement projects starting at technical measure and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectations.

Requirements

• High School Degree
• A minimum of 5 years of work experience in the home improvement or other closely related field.
• Previous customer service experience, especially win/win problem solving and conflict resolution skills required.
• Valid Driver’s license and clean driving record
• Strong written and verbal communication skills.
• Able to lift, push/pull, and carry at least 40lbs.
• Able to stand for at least 6 hours per day.
• Able to climb ladders, stairs, and kneel.
• Knowledge of applicable building codes and construction techniques.
• Previous work experience recruiting independent contractors.
• Ability to work in a team environment

Responsibilities

• Accurately measure the dimensions and determine installation processes for windows and doors
• Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products
• Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process
• Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
• Determines installation labor duration and installation materials needed to successfully complete the job.
• Completes and submits required job files that are complete, correct and timely providing a quality hand off to internal customers
• Communicates with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
• Approves any additional installation labor required to complete the job
• Trouble shoots issues with installation crew on day of installation; this may include onsite support to the job.
• Work directly with Homeowners to resolve installation process issues.
• Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
• Supports installation leadership on recruitment of installation sub-contractors
• Provides direction to crews on job specifics and questions during installation

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED