Installation Manager - Residential Remodeling, Multi-Site Customer Service and Project Management

United Home Experts, Inc • Cheshire, CT

109d

About The Position

A UHE Install Manager provides frontline customer service and management of dozens of residential renovation projects on a weekly basis with the backing of a collaborative and supportive administrative team.

Requirements

• Experience being responsible for or managing people and activities occurring at different geographic locations
• Customer Experience and Service
• Self-Organized
• Motivated by the opportunity to engage in active problem solving
• Ability to flourish independently with a desire to feel part of a team
• Enjoy spending your days behind the wheel with a clean driving record
• Communication skills in person & on the phone
• Sound judgement
• Resilience & Positive Attitude
• Enjoy learning

Nice To Haves

• Experience in carpentry and residential construction
• Success in multi-faceted roles overseeing multiple teams such as Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields

Responsibilities

• Ensure projects are completed to customer satisfaction, on time, and on budget
• Maintain daily records and schedules, effectively operating as the bridge between field and office
• Operate independently to execute scopes and projects, leveraging the resource of the team when needed
• Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving
• Process payment approvals for labor & materials within UHE systems
• Adhere to local regulations including maintenance of building permit per job & safety expectations
• Guide customers through required decisions involving scope adjustments mid-project
• Support the operations of regional expansion initiatives and strategies
• Attend ongoing Continuing Education programs – Always Be Learning & Improving!

Benefits

• Company Vehicle & Gas Card
• Company Phone
• Generous Bonuses
• Recognition, awards, and trips
• A full suite of benefits
• A matching retirement program
• Training and mentoring
• Ability to see real, tangible results from your efforts and be rewarded on those successes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level