Installation / Field Service Tech

Park Industries • Saint Cloud, MN

111d • $22 - $28

About The Position

Are you a hands-on problem solver who enjoys travel, working with advanced machinery, and delivering excellent customer experiences? Join Park Industries as an Installation/Field Service Technician 1, where you'll install and service state-of-the-art stoneworking equipment across the United States (and occasionally beyond). In this customer-facing role, you'll represent Park's ParkWAY values while ensuring every machine performs to specification and every customer feels confident in its operation. Founded in 1953, Park Industries is the largest North American manufacturer of stoneworking machinery, headquartered in the vibrant city of St. Cloud, Minnesota. We're a family-owned business with a commitment to innovation, quality, and customer satisfaction. Under the Schlough family's third-generation leadership, Park Industries remains dedicated to pioneering state-of-the-art solutions with industry-leading service and support.

Requirements

• High School Diploma or equivalent (required)
• 1-2 years of experience in a manufacturing environment (required)
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to effectively use basic hand and power tools, including measuring devices

Nice To Haves

• Robotics, Mechanization, Electronics, Hydraulics, or CNC Machine Tool diploma (preferred)
• Experience with CNC or stone equipment maintenance (preferred)
• Experience with ERP systems (such as JDE) and collaboration tools (Teams, SharePoint)
• Familiarity with AutoCAD/Inventor or comparable 3D modeling software

Responsibilities

• Install Park Industries equipment to precise specifications at customer sites and secure customer sign-off upon completion.
• Perform service work on equipment not meeting specifications, ensuring reliable operation before leaving the customer site.
• Demonstrate machine features, train customer personnel on safe and efficient operation, and provide coaching as needed.
• Represent Park with professionalism, building customer confidence through friendly, supportive, and expert communication.
• Accurately complete time entry, expense reports, job reports, and daily documentation to maintain service records.
• Support other departments, contribute to special projects, and perform machine testing when assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401k plan
• HSA and FSA accounts
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED