Installation Drive

DEX Imaging•Fort Worth, TX

About The Position

We are looking for a highly skilled and customer-focused Copier and Printer Installer & Service Technician with extensive experience in the installation, customer training, and repair of high-end multifunction printers (MFPs), copiers, and Printers. Willing and able to travel for at least 3 weeks per month in different markets. Detail-oriented with a professional appearance and a passion for technology, problem-solving, and delivering exceptional customer support.

Requirements

Proven experience installing and servicing copiers, printers, and MFPs (e.g., Canon, HP, Konica)
Strong understanding of networking, print drivers
Excellent troubleshooting and mechanical skills.
Valid driver’s license and clean driving record.
Strong communication and customer service skills.
Ability to lift and move heavy equipment (up to 75 lbs.).
VPro and DOT are required
High School Diploma

Nice To Haves

Certifications from major OEMs (preferred but not required).
College Degree (Preferred but not required)

Responsibilities

Installation & Setup: Deliver, install, and configure copiers, printers, and MFPs at customer locations, ensuring optimal performance and connectivity.
Customer Training: Educate clients on proper equipment use, basic troubleshooting, and maintenance best practices.
Documentation: Maintain accurate records, installation files, and customer interaction notes.
Collaboration: Work closely with Team lead, sales, support, and logistics teams to ensure seamless installation.
Continuous Learning: Stay current with evolving technologies, firmware updates, and manufacturer certifications

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