About The Position

IK Systems is seeking an Installation and Service Technician III to join our growing team in Buffalo, NY. This role is responsible for the installation, commissioning, integration, and troubleshooting of enterprise low-voltage security systems, including IP video, access control, and intrusion/alarm solutions. The Technician III works independently in the field, completes high-quality documentation, and ensures work is performed safely and to specification. IK Systems is a technical-driven security integrator trusted with mission-critical environments. We're known for doing the work the right way, investing in our team, and promoting from within. IK Systems provides tailored surveillance and security solutions for clients who prioritize protection and performance. From installation and service to full-scale integration, we deliver IP video, access control, intrusion detection, communications, and complex network solutions across diverse industries.

Requirements

  • 8+ years of hands-on experience installing and servicing a wide variety of enterprise low-voltage security systems
  • Strong working knowledge of intrusion/alarm, access control, IP video, and security networking fundamentals
  • Ability to work independently and make sound technical decisions in the field
  • Valid Driver's License and valid DOT Physical

Nice To Haves

  • Manufacturer certifications preferred (Genetec/Milestone/Axis/HID/Lenel/AMAG/etc.)
  • OSHA 30 preferred (or strong safety knowledge)

Responsibilities

  • Independently install, service, and troubleshoot enterprise security and alarm systems including IP video, access control, and intrusion/alarm systems
  • Commission and configure hardware/software to ensure systems operate to specification and design intent
  • Diagnose and resolve wiring, hardware, and software issues across a variety of manufacturers
  • Integrate multiple systems into a cohesive, fully functional solution
  • Maintain accurate job documentation, configurations, troubleshooting logs, and service records
  • Uphold OSHA standards and IK Systems safety policies on every job site

Benefits

  • Competitive hourly pay (with overtime and prevailing wage opportunities)
  • Health, dental, and vision insurance
  • SIMPLE IRA with company match
  • Paid time off & holidays
  • On-the-job training, industry certifications, and career growth opportunities
  • A team-focused culture where your contributions matter
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